EDWARD MUGANGA

• Confidently portrayed bubbly personality to build relationship with audiences, Customers, employing vocal enhancement skills using microphones targeted on increasing awareness of Business.
  
• Create master calendars for Dj lessons and music production for students and professional musicians during rehearsals.
  
• Exceeded sales and revenue targets by 100%, using consultative and value-driven approach to Sales management. This was achieved through prospecting clients.
  
• Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
  
• Setting up lights and sync them according to the performers and Trouble shooting on the spot achieving a flawless performance
  
• Maintenance and repair for broken cable, worn out speakers, Mixers and Microphones as well as Maintening all health protocols.

• During this tenure, attained client satisfaction by providing great sales service, which resulted in 40% reduction in refunds and complaints.
• Moreover, provided assistance and information on product features in line with client concerns, resulted in 50% increase in Category wise Sales.
• Furthermore, planned and led four-person staff meetings to develop new ideas and present program and milestone updates.
• In addition, maintained sufficient stock levels for sales Seasons demand by stocking merchandising.
  Below are key contributions that would like to share with you:
• Increased sales by 50% by developing and implementing products upgrade strategies such as price feedback.
  
• Recognized as employee of the month six times in 2022.
  
• Achieved 100% monthly, quarterly, and yearly department's sales goals through year 2021, by Up selling and Cross selling products.
• Improved my communication skills through direct customer interactions daily.
• Promoted to Brand Representative with complete product knowledge.

• As part of job duties in this role, was responsible for preparing and forwarding sales tracking monthly reports for determining projection result aimed at forecasting future revenues and expenses.
• Furthermore, I Performed various day-to-day operations, including selling variety of products by describing unique characteristics and teaching consumers on correct product application.
• Also, I created and maintained customer database by incorporating customer profiles and updates, as well as generating and distributing monthly reports.
• In addition to above, I leveraged knowledge of trends and competition to manage store displays and keep store visually appealing at all times.
  

Moreover, I delivered support to other team members with keen focus on achieving store target as team.
Here are a few of my key contributions.

• Exceed sales target by 125% and rewarded with employee of the month.
• Developed multi-talented skills by working with a range of brands with different product expertise.
• Leveraged exceptional leadership traits to manage over five employees for improving teamwork.
• Management chose me for the department in charge of extraordinary services.