EDWIN DEL ROSARIO
ABU DHABI
Summary
Competent Telecommunications Technician bringing 20 years of experience installing voice, data and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic. Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Overview
28
28
years of professional experience
Work History
Fiber Optic Technician
Mediacon Network Wired Internet Services
2019.06 - 2024.04
- Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
- Enhanced network performance by efficiently installing and maintaining fiber optic systems.
- Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
- Provided exceptional customer service through clear communication about project progress, timelines, and expectations throughout the process.
- Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
- Developed comprehensive documentation for all fiber optic installations, facilitating efficient maintenance and future upgrades.
- Reduced troubleshooting time with accurate identification and repair of fiber optic faults.
- Optimized system performance through expert alignment of optical devices used for signal transmission across the network.
- Installed and configured new devices and system components.
- Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.
- Coordinated installation of new users and relocations of existing users.
- Responded to service requests during and after business hours.
Computer Technician
GDR Technics Calibration Center
2015.02 - 2019.07
- Linked computers to network and peripheral equipment.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
- Enhanced system performance by conducting regular software and hardware updates.
- Resolved technical issues for clients through remote support, increasing customer satisfaction.
- Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
- Recommended new and replacement hardware and software purchases.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Performed routine maintenance on computer systems, ensuring optimal performance and extending the life of equipment.
- Optimized server configurations for improved reliability and uptime across the organization.
- Recovered critical information from data back ups to restore functionality.
Computer Operator
Saudi Arabian Saipem LTD
1996.04 - 2003.10
- Retrieved information and performed data entry using appropriate computer programs.
- Demonstrated strong problem-solving abilities when faced with complicated technical challenges or unfamiliar situations.
- Improved system efficiency by monitoring computer performance and troubleshooting issues as they arose.
- Enhanced data security by performing regular backups and implementing disaster recovery plans.
- Boosted productivity by providing technical support to users, resolving issues in a timely manner.
- Optimized resource usage by efficiently allocating computer systems for various workloads and user needs.
- Contributed to the development of user-friendly systems by offering valuable input during software testing phases.
Education
Trilink Training And Development Corporation
Lipa City, Batangas12.2001
Sta. Lucia Highschool
Quezon City - Philippines03.1985
Skills
- Fiber Optic Routing
- Network Troubleshooting
- Loss Testing
- Technical training
- Customer Support
- Ethernet Networking
- Equipment Calibration
- IP Networking
- Data Center Operations
- Broadband Networks
- Transmission Equipment
- Equipment Installation
- Data cabling installation
- Installing equipment
- Troubleshooting systems
- Cable splicing
- Device Installation
- Configuring equipment
Timeline
Fiber Optic Technician
Mediacon Network Wired Internet Services
2019.06 - 2024.04
Computer Technician
GDR Technics Calibration Center
2015.02 - 2019.07
Computer Operator
Saudi Arabian Saipem LTD
1996.04 - 2003.10
Trilink Training And Development Corporation
Sta. Lucia Highschool
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