Docker, Kubernetes, Splunk, Jenkins Version Control with Git, Flyway and Bitbucket
EDWIN WAWERU MAINA
CloudOps Engineer II
Abu dhabi
Summary
Highly skilled Smart Cloud Service Engineer with 5 years of expertise in Cloud Computing, specializing in Microsoft Azure and Amazon Web Services (AWS). Proficient in AWS architecture and design, as well as Java and Python programming languages. Demonstrated success in providing comprehensive cloud monitoring, deployment, and troubleshooting solutions. Experienced in developing mobile and web applications for financial technology companies. Recognized for effectively defining, building, and maintaining infrastructure using both vendor-neutral and platform-specific tools. Possess strong leadership qualities and a focused mindset, consistently delivering innovative solutions to complex problems. Exceptionally organized and dependable, adept at managing multiple priorities while maintaining a positive attitude. Exhibits a strong work ethic and willingness to assume additional responsibilities to achieve team goals.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Cloud Engineer Tier II Systems&Networks
Callsign
Abu dhabi
08.2021 - Current
- Monitored and maintained availability, performance, and scalability of cloud infrastructure and services.
- Managed incidents and service requests, providing timely resolution and ensuring minimal disruption to operations.
- Conducted proactive monitoring and troubleshooting of network and system issues, escalating and coordinating with appropriate teams when necessary.
- Assisted in deployment and configuration of cloud resources, including virtual machines, containers, and networking components.
- Collaborated with cross-functional teams to design and implement scalable and secure cloud architectures.
- Assisted in implementing and managing cloud security measures, including firewalls, access controls, and encryption.
- Utilized monitoring tools and performed log analysis to identify and respond to security events and threats.
- Assisted in incident response activities, including containment, investigation, and recovery reducing tickets in queue by 75%
- Conducted vulnerability assessments and implemented mitigation strategies to address security vulnerabilities.
- Assisted in implementing and maintaining automation scripts and tools to optimize operational processes.
- Documented system configurations, procedures, and troubleshooting steps for knowledge base maintenance
- Identified, analyzed and resolved infrastructure vulnerabilities and application deployment issues.
Cloud Services Engineer
Group 42 Cloud
Abu Dhabi
10.2020 - 07.2021
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
- Managed and monitored all installed systems for highest level of availability.
- Answered and triaged requests for assistance in order to provide top-notch support.
- Updated department documentation such as license databases, infrastructure maps and FAQs to maintain consistent response levels.
- Utilized source code control for tracking configurations and changes.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Resolved problems, improved operations and provided exceptional service.
- Assisted with day-to-day operations, working efficiently and productively with all team members
Cloud DevOps Engineer
Tracom Services Ltd
Nairobi
10.2019 - 09.2020
- Implementing cost-control strategies on Cloud.
- Worked with other DevOps engineers to manage team resources on cloud platforms like Google Cloud Platform, Amazon Web services etc.
- Worked with other DevOps engineers to automate and manage deployment to cloud platforms with Kubernetes and Docker while automating Continuous Integration process with tool like Circle CI and Jenkins.
- Managed and updated scripts used by the team for Configuration Management & CI/CD to cater for the dynamic needs and use case of the team.
- Created docker configurations, CI/CD pipeline and deployment scripts that enabled the team to deploy a new microservice to the cloud infrastructure to all the environments (Staging, Production, Sandbox and QA).
- Created Kubernetes configuration scripts used to orchestrate deployment applications on cloud for new microservices that made up the product.
- Worked together with DevOps engineers to create and manage five products deployed to multiple environments.
- Worked together with other DevOps engineers and product developers to help the team save cost by ensuring that only resources needed and used by the team are paid by Tracom Payment Services.
- Enhanced Development process by introducing Docker, Jenkins as well as CI/CD with Travis in mobile.
Software Engineer
Tracom Services Ltd
Nairobi
04.2019 - 10.2019
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Coordinated with other engineers to evaluate and improve software and hardware interfaces.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Partnered with development team on product development and application support plans.
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
- Represented software applications engineering team during large and complex development projects.
- Participated in architecture, design and implementation of back-end features using Java, C#, Lua and Python.
Software Development Consultant
Smartsys Solutions Ltd
Nairobi
01.2019 - 04.2019
- Build and designed Quatrix Logistics app.
- Developed Quatrix Web Portal.
- Basic System Administration - WebFlux, RxJava, R2DBC, Kafka.
- Investigated new and emerging software applications within to design, select, implement and use administrative information systems effectively.
- Wrote python scripts for daily maintenance activities, including indexes and tables analyses.
- Consulted regularly with internal customers on application development project status, new project proposals and software-related technical issues.
- Consulted with clients to align future software development with customer priorities
Infrastructure Engineer(Internship)
Africa's Talking
Nairobi
08.2018 - 12.2018
- Facilitated installation processes to ensure that all project requirements were delivered on time.
- Supported business objectives by seeking out new customers and networking at key events.
- Evaluated existing procedures and made proactive adjustments to meet changing demands.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
Junior Database Administrator
Mukki Sacco
Nairobi
01.2018 - 07.2018
- Assisted in the installation, configuration, and maintenance of database management systems (DBMS) such as Oracle, MySQL, or Microsoft SQL Server.
- Monitored and optimized database performance, identifying and resolving performance bottlenecks.
- Assisted in database backup and recovery procedures, ensuring data integrity and availability.
- Assisted in database security management, implementing access controls, and regularly reviewing user privileges.
- Assisted in designing and implementing database structures, including tables, views, and indexes.
Education
Master of Science - Artificial Intelligence And Robotics
Masters in Artificial Intelligence
University Of York 03.2022 - Current
Bachelor of Science - Informatics
University Of Eldoret-Second Upper Honors
Eldoret Kenya 01.2014 - 2018.11
Skills
Azure && AWS && G42 Cloud
Software
Spring Microservices – Cloud,
Mongo Db, Cassandra, Oracle, PostreSQL
Spring Microservices – Cloud
Splunk
Datadog and ELK
Timeline
Master of Science - Artificial Intelligence And Robotics
Masters in Artificial Intelligence
03.2022 - Current
Cloud Engineer Tier II Systems&Networks
Callsign
08.2021 - Current
Cloud Services Engineer
Group 42 Cloud
10.2020 - 07.2021
Cloud DevOps Engineer
Tracom Services Ltd
10.2019 - 09.2020
Software Engineer
Tracom Services Ltd
04.2019 - 10.2019
Software Development Consultant
Smartsys Solutions Ltd
01.2019 - 04.2019
Infrastructure Engineer(Internship)
Africa's Talking
08.2018 - 12.2018
Junior Database Administrator
Mukki Sacco
01.2018 - 07.2018
Bachelor of Science - Informatics
University Of Eldoret-Second Upper Honors
01.2014 - 2018.11
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