Summary
Overview
Work history
Education
Skills
References
Timeline
Generic
Edy Jeanne G. Viloria

Edy Jeanne G. Viloria

Currimao,Ilocos Norte,Philippines

Summary

Well organized and dependable professional with hands on experience as a Secretary and Cashier, demonstrating strong multi-tasking skills, accuracy in handling transactions and professionalism in administrative support .

Skilled in managing schedules, customer service, document handling and point of sale operations. Known for maintaining a high level of attention to detail and efficiency in fast-paced settings. Eager to expand knowledge and grow in different roles and industries, with a strong commitment to continuous learning, adaptability, delivering quality results in every task.


Overview

12
12
years of professional experience

Work history

Secretary assistant

JL Fuels Gasoline Station
Baay Batac, Ilocos Norte , Philippines
04.2019 - 07.2025
  • Maximized time management by scheduling appointments according to executive availability.
  • Enhanced efficiency through streamlined office procedures.
  • Ensured swift responses by processing incoming correspondence without delay.
  • Enhanced customer satisfaction by promptly addressing issues and concerns.
  • Resolved customer complaints professionally leading to higher retention rates.
  • Used Point of Sale system efficiently, speeding up transactions.

Sushi Maker / Waitress

Hot chick Sushi Shop
Paoay, Ilocos Norte , Philippines
01.2018 - 09.2018
  • Maintained highest level of cleanliness for food safety standards compliance.
  • Set kitchen standards governing cooking procedures, garnishes and food presentation.
  • Collaborated with kitchen team to ensure smooth service during peak hours.

Waitress assistant

Herencia Cafe & Souvenir Shop
Paoay, Ilocos Norte, Philippines
05.2017 - 01.2018
  • Enhanced dining experience through friendly interaction with customers.
  • Assisted in food preparation, ensuring prompt service during busy times.
  • Assisted in menu planning, contributing to variety and innovation.

Sales assistant

999 Shopping Mall
Binondo, Manila , Philippines
05.2016 - 04.2017
  • Fostered a welcoming store environment by maintaining clean and well-organized displays.
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.
  • Monitored trends in consumer behaviour with keen attention to detail.
  • Offered personalized shopping advice to enhance customer experiences.

Merchandiser

Robinson Supermarket
San Nicolas, Ilocos Norte, Phillipines
05.2015 - 02.2016
  • Performed stock management duties for optimal inventory control.
  • Went on regular store visits to assess product representation.
  • Monitored competitor activities for staying ahead in the market.

Sales and customer service representative

Best Buy Hardware
Laoag, Ilocos Norte , Philippines
02.2013 - 09.2014
  • Resolved customer complaints, ensuring their satisfaction with products or services.
  • Participated in regular staff meetings, contributing ideas for improved customer experience.
  • Established strong relationships with customers, enhancing brand loyalty.
  • Assisted in design of promotional materials, stimulating customer interest and engagement.

Education

Undergraduate - HRM

Abra Valley College of Bangued, Abra
Philippines
/2011 - /2013

High School Diploma -

Currimao National High School - Main Campus
Philippines
/2005 - /2009

Diploma of Education -

Dona Josefa Edralin Marcos - Elem
Philippines
/2001 - /2005

Skills

  • Time management
  • Point of Sale operation
  • Office administration
  • Customer satisfaction
  • Adaptability
  • Decision-Making competency
  • Multitasking proficiency
  • Payroll processing
  • Task prioritization

References

References available upon request.

Timeline

Secretary assistant

JL Fuels Gasoline Station
04.2019 - 07.2025

Sushi Maker / Waitress

Hot chick Sushi Shop
01.2018 - 09.2018

Waitress assistant

Herencia Cafe & Souvenir Shop
05.2017 - 01.2018

Sales assistant

999 Shopping Mall
05.2016 - 04.2017

Merchandiser

Robinson Supermarket
05.2015 - 02.2016

Sales and customer service representative

Best Buy Hardware
02.2013 - 09.2014

Undergraduate - HRM

Abra Valley College of Bangued, Abra
/2011 - /2013

High School Diploma -

Currimao National High School - Main Campus
/2005 - /2009

Diploma of Education -

Dona Josefa Edralin Marcos - Elem
/2001 - /2005
Edy Jeanne G. Viloria