Ehab Alaa El Deeb
Dubai
Summary
High-achieving Senior Sales Executive with drive and expertise to handle any sales challenge. Dedicated to consistently surpassing quotas and diligently pursuing and converting new leads to enhance revenue streams. Energetic and committed to top performance.
Overview
6
6
years of professional experience
Work History
Senior Sales Executive
Virgin Megastore
08.2022 - Current
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Demonstrated products and features to customers, answered questions and overcame objections.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
- Developed relationships with high-profile clientele by successfully employing sales techniques.
- Protected top-priority accounts by employing effective sales and marketing techniques.
- Calculated sales commission for sales team.
- Received recognition for achieving in sales annually and monthly.
Sales Associate
Virgin Megastore
12.2021 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Monitored customers for signs of security concerns and escalated issues to management.
Financial Reporting Accountant
Al Baily Trading and Construction
01.2021 - 12.2021
- Sent out dividend checks to over [Number] shareholders monthly, quarterly and yearly.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Reported financial data and updated financial records in ledgers and journals.
- Input financial data and produced reports using [Software].
- Led daily general ledger entries, using double-entry accounting method and check backs.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Applied mathematical abilities to calculate and check figures in accounting systems.
- Minimized losses and checked compliance with internal protocols by analyzing and preparing effective annual budgets.
Customer Service Supervisor
Vodafone
04.2017 - 10.2020
- Coached employees through day-to-day work and complex problems.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
- Created, prepared, and delivered reports to various departments.
- Created customer support strategies to increase customer retention.
- Kept high average of performance evaluations.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Implemented project management techniques to overcome obstacles and increase team productivity.
Education
BBA - Accounting
Faculty of Commerce
Alexandria EGYPT07.2020
Skills
- Converting Leads
- Technique Demonstration
- Goals and Performance
- Database Management
- Expense Reporting
- Developing Partnerships
- Sales Forecasting
- Persuasive Selling
- Lead Generation
- Public Speaking
- Client Account Management
- Data Analysis
- Service Promotions
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Senior Sales Executive
Virgin Megastore
08.2022 - Current
Sales Associate
Virgin Megastore
12.2021 - 07.2022
Financial Reporting Accountant
Al Baily Trading and Construction
01.2021 - 12.2021
Customer Service Supervisor
Vodafone
04.2017 - 10.2020
BBA - Accounting
Faculty of Commerce
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