EHAB MOHAMMED
Sharjah
Summary
Luxury retail professional with focus on delivering exceptional customer experiences. Excel in building strong client relationships and driving sales through personalised service and product expertise. Skilled in maintaining high standards of store presentation and client satisfaction. Enthusiastic Luxury Sales Associate known for creating exceptional customer experiences and building lasting client relationships. Successfully increased sales revenue through personalised service and strategic product recommendations. Recognised for delivering high standards in luxury retail environments, fostering brand loyalty and repeat business.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
Work history
Luxury sales associate
THE SPIRIT OF DUBAI (BLOOMINGDALES, DUBAI UAE)
Dubai
04.2019 - 10.2024
- A brand collection of luxurious fragrances that represents Dubai
- Report on daily sales and provide feedback on customers footfall
- Demonstrating and providing information on products, doing inventory counts
- Up sell merchandise and process payments.
- Delivered excellent customer service by understanding and meeting client's luxury needs.
- Demonstrated comprehensive knowledge of high-end products for informed recommendations.
- Created a welcoming store environment with meticulous attention to visual merchandising.
- Assisted in inventory management to maintain optimal stock levels.
- Handled sales transactions, ensuring accuracy at all times.
- Built strong relationships with customers for repeat business.
- Managed customer complaints professionally, preserving brand reputation.
STORE MANAGER
PARIS GROUP INTERNATIONAL LLC (DUBAI, UAE)
Dubai
07.2008 - 03.2019
- Leadership brands in the UAE
- We have 200 stores such brand like VERSACE, CANALI, LOUIS VUITTON, PIERRE CARDIN, TED LAPIDUS
- Handled overall sales transactions including posting to Navision EPOS accounting system
- Maintained proper inventory of socks, stock transfer and requisition
- Perform transactions in a professional manner to build customer confidence and trust
- Maintain accountability on petty cash fund and other expenses
- Attends and answer inquiries and/or complains from client in a timely manner including those via telephone conversation.
SALESMAN
AL TALAC ELECTRIC DEVICES TRADING
06.2003 - 06.2008
- Provide high standard customers service to satisfy the customer
- Do the cash report sales daily
- To put flyers in different, establish every routine of the day
- Keep proper arrangement of all products and the display to be more attractive to the customer
- Recommends color scheming to the customer
- Reporting to the General Manager, responsible for managing the day to day operation of the company.
Teacher
gabrty scool
cairo, egypt
08.2003 - 12.2005
- Fostered strong relationships with students by displaying genuine interest in their personal growth and achievements.
- Developed engaging lesson plans by applying knowledge of educational theories and methods.
- Fostered a positive learning environment for student engagement through effective classroom management.
- Boosted students' reading comprehension with creative teaching strategies.
- Taught multiple subjects to students with intellectual or emotional disabilities.
- Streamlined IT processes for increased efficiency.
- Improved system performance with regular maintenance and updates.
Education
Bachelor of computers -
thebes higher institute of management
cairo egypt 08.1998 - 08.2002
Skills
- Proficient in English and Arabic languages both written and oral communications
- High self-motivated and goal-oriented professional committed in pursuing a long-term career in a company
- Has strong work ethics and willingness to work hard to achieve employer objectives
- Can work in a multi-cultured environment
- Have a strong background in Customer Service, Visual Merchandising Standard and Sales Functions
- Knowledgeable in giving excellent customers service both in foreign and local industry
- Well trained in service-oriented environment In addition, can work under pressure and meet deadlines
- Languages: Arabic (mother tongue) / English (good)
- Luxury brand knowledge
Custom
To obtain a job within my chosen field that will challenge me and allow me to use my education, skills and past experiences in a way that is mutually beneficial to both myself and my employer and allow for future growth and advancement.
Personal Information
- Date of birth: 07/12/81
- Nationality: Egyptian
- Marital status: Married
- Visa status: Transferable Visa
Timeline
Luxury sales associate
THE SPIRIT OF DUBAI (BLOOMINGDALES, DUBAI UAE)
04.2019 - 10.2024
STORE MANAGER
PARIS GROUP INTERNATIONAL LLC (DUBAI, UAE)
07.2008 - 03.2019
Teacher
gabrty scool
08.2003 - 12.2005
SALESMAN
AL TALAC ELECTRIC DEVICES TRADING
06.2003 - 06.2008
Bachelor of computers -
thebes higher institute of management
08.1998 - 08.2002
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