Summary
Overview
Work History
Education
Skills
Languages
Courses
Timeline
Generic
Ehab Sahwneh

Ehab Sahwneh

Abu Dhabi

Summary

Accomplished Wholesale Banking Manager with extensive experience in managing corporate client portfolios, structuring complex financial solutions, and leading high-performing sales teams. Skilled in developing strategic banking relationships, optimizing client acquisition, and driving revenue growth. Adept at risk management, credit analysis, and delivering tailored banking services to large and mid-sized enterprises. A results-oriented leader with a deep understanding of financial markets, regulatory compliance, and customer-centric banking practices. Committed to achieving organizational goals through innovative strategies and excellence in service delivery.

Overview

13
13
years of professional experience

Work History

Elite Relationship Manager / Personal Finance

First Abu Dhabi Bank
03.2025 - Current
  • Develop and manage a portfolio of Elite / HNWI customers with a focus on personal loans, credit cards, and wealth products.
  • Understand clients’ financial needs and recommend personalized banking and investment solutions.
  • Promote premium financial products such as Centurion Cards, Private Loans, Islamic Finance options, and Investment Advisory Services.
  • Act as a trusted advisor to clients, ensuring long-term loyalty and retention.
  • Achieve sales targets and revenue goals for personal finance and cross-sell products.
  • Conduct regular portfolio reviews and offer proactive financial advice.
  • Ensure adherence to internal policies, AML/CFT guidelines, and regulatory requirements.
  • Collaborate with internal departments (Credit, Risk, Wealth Management) to provide seamless service.
  • Organize exclusive client events, seminars, and engagement initiatives.
  • Maintain high standards of service quality, confidentiality, and discretion.

Sr. Relationship Manager – Liabilities

Mashreq Gold
06.2024 - 12.2024
  • Company Overview: MASHREQ BANK, DUBAI-UAE
  • Develop and manage ‘Gold’ customers to meet their needs through.
  • Increase High Net Worth ‘Gold’ client number .
  • Monitoring and deepening their portfolios through cross sell up sell and retention in line with the required standards and desired objectives of the bank.
  • Develop and execute a comprehensive business development strategy to achieve growth targets and expand the client base.
  • Identify key market segments and potential business opportunities in line with our wealth and asset management services.
  • Build and maintain strong relationships with high-net-worth individuals, families, and institutional clients to understand their financial needs and objectives.
  • Maintain accurate records of business development activities, sales pipeline, and revenue generation.

Business Development Manager

Daman Investments
06.2023 - 04.2024
  • Company Overview: DAMAN INVESTMENTS, –DUBAI –UAE
  • Develop and execute a comprehensive business development strategy to achieve growth targets and expand client base.
  • Identify key market segments and potential business opportunities in line with our wealth and asset management services.
  • Build and maintain strong relationships with high-net-worth individuals, families, and institutional clients to understand their financial needs and objectives.
  • Monitor market trends, competitor activities, and industry developments to identify potential areas for growth and competitive advantages.
  • Collaborate with marketing teams to develop compelling marketing materials, presentations, and value propositions that showcase our unique offerings.
  • Represent the company at industry events, conferences, and seminars to raise brand awareness and establish our position as a leading wealth and asset management firm.
  • Manage portfolio, financial advisers, and other internal stakeholders to ensure a seamless client onboarding experience and client satisfaction.
  • Maintain accurate records of business development activities, sales pipeline, and revenue generation.
  • Provide regular reports and updates to senior management on business development progress and performance.
  • Uphold company values throughout business practices and utilise sound judgment in decision making.
  • Performing other related work as assigned.

Sr. Relationship Manager / Team leader– Liabilities

Reem Finance PJSC
05.2020 - 05.2023
  • Company Overview: REEM FINANCE PJSC, Abu Dhabi & Al Ain Area – UAE
  • Key Responsibilities – Reem Finance:
  • Team Leadership & Branch Management:
  • Supervised daily operations of the finance branch, ensuring efficiency, regulatory compliance, and high standards of client service.
  • Managed and trained a team of relationship Managers and back-office staff, fostering a culture of performance, accountability, and client focus.
  • Oversaw resource planning, scheduling, and task delegation to optimize team productivity and operational flow.
  • Client Relationship Management:
  • Built and maintained strong relationships with individual and corporate clients, delivering customized financial solutions tailored to credit and funding needs.
  • Provided expert advisory on personal loans, SME financing, and structured finance products, ensuring alignment with client goals and risk profiles.
  • Handled high-value client portfolios, ensuring timely servicing, renewals, and cross-selling of relevant financial products.
  • Credit Analysis & Risk Assessment:
  • Conducted preliminary credit assessments, gathered financial documentation, and supported underwriting teams with accurate client profiling.
  • Ensured all loan applications complied with internal credit policy, UAE Central Bank regulations, and risk frameworks.
  • Monitored early warning signals of delinquency and coordinated with collections for proactive resolution.
  • Administrative Oversight & Reporting:
  • Maintained up-to-date operational records, client files, and compliance documentation for audits and internal reviews.
  • Generated regular performance reports and operational summaries for senior management, highlighting KPIs, market trends, and service gaps.
  • Participated in the development and refinement of internal policies and client service procedures.
  • Customer Experience Enhancement:
  • Led initiatives to improve customer satisfaction through faster turnaround times, process automation, and personalized service touchpoints.
  • Resolved client escalations with professionalism and efficiency, ensuring high client retention and satisfaction levels

Elite Relationship Manager

Commercial Bank of Dubai
04.2018 - 01.2020
  • Company Overview: COMMERCIAL BANK OF DUBAI, ALAIN – UAE
  • Make Elite asset, liability and investment product sales to meet given target.
  • Ensure that all product applications are filled in accurately, within the agreed timeframe and all the required documents are obtained to avoid re-work.
  • Ensure that all customer applications submitted are within CBD policy guidelines.
  • Proactively call existing Elite customers and make an agreed target number of appointments per week to review customer needs and make sales of other suitable Elite products.
  • Will meet relevant Elite customers at suitable external locations as required, to build relationships, provide service, make and close sales of Elite assets, liability and investment products.
  • Coordinate with Special Accounts Unit (Recovery) to implement agreed actions in respect of Elite irregular accounts.
  • Attending weekly and monthly team and area sales meetings to review performance and share best practice ideas.
  • Ensure a consistently high level of customer service is always maintained.

Elite Relationship Manager

First Abu Dhabi Bank
05.2012 - 04.2018
  • Company Overview: FIRST ABU DHABI BANK, -ABU DHABI & AL AIN
  • Key Responsibilities:
  • Team Leadership and Center Management:
  • Manage and lead the Elite Center team, ensuring high performance, service excellence, and alignment with the bank’s strategic objectives.
  • Provide guidance, coaching, and performance evaluations to relationship officers and support staff.
  • Monitor daily operations of the Elite Center to ensure smooth workflow, compliance, and client satisfaction.
  • Client Relationship Management:
  • Serve as the primary point of contact for high-net-worth (HNW) clients, ensuring exceptional customer service and personalized financial advice.
  • Conduct regular client meetings to review financial goals, portfolio performance, and banking needs.
  • Build long-term, trust-based relationships to increase client satisfaction and retention.
  • Financial Advisory and Sales:
  • Identify client needs and offer tailored financial products such as deposits, loans, investment services, wealth management, and insurance.
  • Cross-sell and upsell appropriate banking solutions to maximize client value and bank profitability.
  • Collaborate with internal specialists (wealth management, investment advisory, credit, etc.) to deliver holistic solutions.
  • Portfolio Management:
  • Manage and grow a portfolio of elite clients through strategic planning, risk assessment, and relationship deepening.
  • Monitor and analyze portfolio performance, ensure compliance with risk and regulatory requirements.
  • Achieve individual and team sales and service targets, including asset growth, product penetration, and client acquisition goals.
  • Client Onboarding and Compliance:
  • Facilitate seamless onboarding for new elite clients, ensuring adherence to KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations.
  • Maintain accurate and updated client documentation and activity records in line with bank policies.

Education

MBA graduate with a Bachelor’s - Computer Information System

Al Yarmouk university
01.2010

Skills

  • Business Development
  • Sales Strategy
  • Revenue Generation
  • Client Relationship Management
  • Portfolio Management
  • Strategic Planning

Languages

English
Arabic

Courses

  • ICWIM
  • Anti money laundering

Timeline

Elite Relationship Manager / Personal Finance

First Abu Dhabi Bank
03.2025 - Current

Sr. Relationship Manager – Liabilities

Mashreq Gold
06.2024 - 12.2024

Business Development Manager

Daman Investments
06.2023 - 04.2024

Sr. Relationship Manager / Team leader– Liabilities

Reem Finance PJSC
05.2020 - 05.2023

Elite Relationship Manager

Commercial Bank of Dubai
04.2018 - 01.2020

Elite Relationship Manager

First Abu Dhabi Bank
05.2012 - 04.2018

MBA graduate with a Bachelor’s - Computer Information System

Al Yarmouk university

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Ehab Sahwneh