Eiad Baghdady
RAK,UAE
Summary
Dedicated and motivated professional with a proven ability to multitask effectively in fast-paced environments. Known for flexibility and adaptability, I thrive on challenges and am always eager to learn new skills. My strong work ethic and commitment to continuous improvement enable me to contribute positively to team dynamics and organizational goals. With excellent English and Arabic communication skills and a proactive approach, I aim to drive success and foster collaboration in every project I undertake.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Data collector
Brose Fahrzeugtelie
Coventry, United Kindgom
01.2023 - 08.2023
- Followed consistent quality processes to maintain data integrity.
- Conducted surveys and documented all responses.
- Verified accuracy of information and sorted information of documents for computer entry.
Customer services advisor
Vodafone UK
Cairo, Egypt
01.2018 - 08.2018
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
Education
Bachelor of Engineering - Computer Science
Coventry University
Coventry, United Kingdom 09.2019 - 05.2024
Skills
- Customer Service
- Hospitality and events experience
- Microsoft 365
- Microsoft Word, Excel and Powerpoint
- Flexible
- Customer relations
- Attention to Detail
- Multitasking ability
- Fluent in English and Arabic
Languages
English
Proficient (C2)
Arabic
Proficient (C2)
Certification
Driving License ( I have my own car)
Timeline
Data collector
Brose Fahrzeugtelie
01.2023 - 08.2023
Bachelor of Engineering - Computer Science
Coventry University
09.2019 - 05.2024
Customer services advisor
Vodafone UK
01.2018 - 08.2018
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