Summary
Overview
Work history
Education
Skills
Accomplishments
Timeline
Generic
Ahmed Abu Zanona

Ahmed Abu Zanona

Abu Dhabi,UAE

Summary

High-performing Property Manager, skilled in developing target-hitting teams through expert leadership and coaching. Deftly handling large portfolios of properties with exceptional levels of organization for effective, professional property management.

Overview

15
15
years of professional experience

Work history

Property Manager

ASTECO PROPERTY MANAGEMENT
Abu Dhabi, UAE
02.2022 - Current
  • Lead and support on business development activity, including assisting partners throughout the entire sales cycle: client relationship building, opportunity creation/identification, opportunity qualification, proposals, statements of work, oral presentations, developing project approaches, resource models, and pricing estimates.
  • Contribute towards a financial target which covers winning work, and managing projects successfully.
  • Develop your internal & external network, raising awareness about the team's capabilities, success stories, and client base, identify business development or cross-selling opportunities.
  • Maintain a good working relationship with clients and work effectively with client management and staff at all levels to gather information and perform services.
  • Lead and manage a team of consultants to deliver successful project outcomes, in line with the targets and KPIs appropriate.
  • Serve as a trusted advisor to clients, building and maintaining strong relationships with key stakeholders.
  • Ensure projects are delivered on time and within budget, while maintaining the highest levels of quality and rigor.
  • Manage, motivate, develop, train, coach and mentor staff on projects while embedding and supporting a feedback focused culture.
  • Help define and embed the culture we need to continue growing the team in the right way.
  • Stay up to date with industry trends and insights, and support the team in doing the same.
    • Support core internal responsibilities, which may include recruitment, thought leadership, financial management, performance management and quality related activities.
  • Managed tenant move-ins and move-outs efficiently, reducing property vacancy periods.
  • Oversaw rent collection to ensure consistent cash flow for property owners.
  • Handled emergency situations effectively, providing swift resolution while keeping stress levels minimal for all parties involved.
  • Orchestrated efficient turnaround between tenancies; ensured professional cleaning before new occupant moved in.
  • Originated, used and managed capacity models for strategic decision-making and CAPEX proposals.

Property Manager

Avenues Properties
Abu Dhabi & Al Ain, UAE
02.2021 - Current
  • Manage general property level analysis functions (i.e., property management contracts, RFPs, construction contracts, and vendor contracts).
  • Negotiated lease contracts to secure favourable terms for property owners.
  • Prepared detailed financial reports for property owners on a monthly basis.
  • Oversaw rent collection to ensure consistent cash flow for property owners.
  • Ensured compliance with housing laws and safety regulations, protecting both landlord and tenant rights.
  • Implemented cost-effective maintenance plans leading to preservation of property value over time.
  • Handled emergency situations effectively, providing swift resolution while keeping stress levels minimal for all parties involved.
  • Increased tenant satisfaction by addressing and resolving complaints promptly.
  • Carried out property inspections for maintaining a high standard of cleanliness and repair.
  • Developed strategies to retain tenants, fostering long-term residency and stable rental income.
  • Collaborated with real estate agents during property marketing efforts to attract potential tenants quickly.
  • Conducted thorough background checks on potential tenants, mitigating risk of default or damage to properties.
  • Conducted market research to establish competitive rental prices whilst ensuring maximum profitability.
  • Managed tenant move-ins and move-outs efficiently, reducing property vacancy periods.
  • Facilitated open house events, increasing visibility of available properties in the market.
  • Orchestrated efficient turnaround between tenancies; ensured professional cleaning before new occupant moved in.
  • Tracked expiring leases proactively; initiated renewal conversations ahead of deadlines.
  • Maintained strong relationships with vendors through regular communication, resulting in prompt service delivery.
  • Managed multiple rental properties with outstanding planning and organisation.
  • Oversaw property maintenance, working with various tradesmen to complete repairs.
  • Managed customer relationships to achieve high satisfaction rate.
  • Drafted leasing agreements for tenant signing.

Property & Operation Manager

Real Estate Options Company LLC " MARKAZ"
Dubai, UAE
01.2019 - 10.2020
  • Ensure business growth through supporting the SVP in directing and managing business development activities to ensure these are delivered in accordance with the company's corporate strategy.
  • Participate in preparing the annual and long term Business Development Plans including pipeline of new growth opportunities.
  • Register listed Brokers and Agents and monitor their performance.
  • Negotiated commercial leasing contracts, securing favourable terms for clients.
  • Build understanding of the factors that influence strategic property management to inform decisions on service delivery, achieve strategic targets and deliver customer focused outcomes and standards.
  • Maintains the procurement list of all supplies and services required to be purchased from ability one.
  • Maintains the Third party companies and service providers.
  • Prepare and review Property Management Process and Related Forms.
  • Prepare and Review Tenancy Contract terms and Conditions.
  • Follow up with maintenance team to close all tenant's maintenance complains.
  • Managed all aspects of the leasing process from initial contact to signing.

Senior Leasing Officer

First Abu Dhabi Properties
Dubai & Al Ain, UAE
10.2016 - 01.2019
  • Issues and renews tenancy contracts.
  • Collects rental and administrative charges from property managed buildings within agreed timelines.
  • Manages tenants' inquiries as per the company policy.
  • Resolves all active legal actions (minimum 90% resolution) and coordination with external lawyers.
  • Handles and negotiates customer settlements.
  • Reviews lease agreements by coordinating with the external lawyer.
  • Follows-up on due for renewals (Full history to be maintained) for private individual tenants of major landlords.
  • Conducts regular site visit for the assigned properties within his portfolio.
  • Prepares and types all kinds of correspondence.
  • Follow-up on missing documents.
  • Provides monthly MIS reports of all activity carried during each month.
  • Negotiated commercial leasing contracts, securing favourable terms for clients.
  • Assists in issuing contracts; addendums preparation.
  • Manages branch responsibility during leave situation (Weekly visits).
  • Provides support for testing and implementation of new systems.
  • Complies with ISO standards.
  • Manages IT solutions related to FAP.
  • Follow up with government departments for rental collection.
  • Negotiated lease agreements for optimal tenant satisfaction.
  • Resolved issues with leases swiftly and professionally, minimising disruption for tenants.
  • Coordinated Residential & Commercial property viewings for potential tenants, ensuring efficient use of time.

Senior Property Administrator & Leasing Consultant

Asteco Property Management L.L.C
05.2013 - 11.2015
  • Issue New/ Renew Tenancy Contracts &Tawtheeq System).
  • Follow up renewal letter (Governments and non-Government departments).
  • Take Maintenance Request and cost control on maintenance issues.
  • Follow up with outstanding depts.
  • Inspection the vacate units and prepare inspection reports.
  • Prepare Monthly reports for landlord.
  • Prepare Management Agreements.
  • Lease Commercial units.
  • Follow up with Al Ain (Legal Cases).
  • Introduce Business to the New Landlords.
  • Leasing commercial spaces & Manage Leasing Strategies in Al Ain Ladies club.
  • Managing UAE University units and prepare leasing strategy plans to lease the vacant units for brands.
  • Facility Management for Compounds and follow up the contracts & contractors.
  • Liaise with clients to ensure the document collection completed.
  • Coordinated Residential & Commercial property viewings for potential tenants, ensuring efficient use of time.
  • Liaise with all departments to ensure the document collection done.
  • Upload the documents on the system and named it correctly.

Operations Team Member & Supervisor

INFOFORT L.L.C
10.2010 - 03.2013
  • Al Ain ).
  • Issue & Register Title Deeds.
  • Register all land files with related landlord's documents.
  • Register new/old tenancy contracts on Municipality system.
  • Quality Control;.
  • Export Files and securing them to the System on the Web Server;.
  • Analysis user's system.
  • Division the work between the team.

Education

Bachelor of Management - Management

Midocean University
UaE
06.2025 -

Certified Property Manager -

Dubai Real Estate Institute
2020

Associate Degree - Computer Studies

ALKHAWARIZMI International College
2008

High School -

Khalifa Bin Zayed Secondary School
2006

Skills

  • Multi-Tasking efficiency
  • Tenancy legislation understanding
  • Strategic planning aptitude
  • Conflict resolution techniques
  • Time efficiency
  • Real estate software proficiency
  • Energy efficiency assessment
  • Communication proficiency
  • Planning regulations
  • Health and Safety Compliance
  • Team Leadership
  • Public speaking
  • Business development
  • Certified in first aid

Accomplishments

  • Projects Honours and awards Al Ain Municipality- Land Department .
  • E-Archiving Project Attend E- Learning Trends workshop in Abu Dhabi camber on May 20th 2008
  • Certificate for High admin fees Collection for year 2013 & year 2014 Curriculum

Timeline

Bachelor of Management - Management

Midocean University
06.2025 -

Property Manager

ASTECO PROPERTY MANAGEMENT
02.2022 - Current

Property Manager

Avenues Properties
02.2021 - Current

Property & Operation Manager

Real Estate Options Company LLC " MARKAZ"
01.2019 - 10.2020

Senior Leasing Officer

First Abu Dhabi Properties
10.2016 - 01.2019

Senior Property Administrator & Leasing Consultant

Asteco Property Management L.L.C
05.2013 - 11.2015

Operations Team Member & Supervisor

INFOFORT L.L.C
10.2010 - 03.2013

Certified Property Manager -

Dubai Real Estate Institute

Associate Degree - Computer Studies

ALKHAWARIZMI International College

High School -

Khalifa Bin Zayed Secondary School

Similar Profiles

Create profile
Ahmed Abu Zanona