Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent vendor relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
QHSE Director
Sweetheart Kitchen Catering Servicess
Dubai, UAE, Kuwait, Saudi
11.2019 - 09.2023
Strategised long-term business needs, driving customer feedback to deliver ongoing process improvements.
Built and maintained positive relationships with employees, enhancing staff retention figures.
Created clear company mission and vision statements, improving staff focus and motivation.
Defined scope for wide range of projects.
Negotiated with suppliers to reduce costs and achieve stable supply chains.
Supported marketing strategy and advertising initiatives that built brand awareness and reputation.
Drafted and submitted monthly reports to board of directors.
Implemented company policies and legal guidelines.
Supervised and developed high-achieving staff, providing orientation, training, support and direction.
Established professional relationships with business partners and shareholders to promote trust, rapport and reliability.
Managed daily operations by overseeing financials, key performance indicators and employee performance.
Design and Develop company's QHSE policy .
Responsible for making sure that policies, controls, and procedures are in place along with being responsible for the maintenance, development, and improvement of the integrated management system to build operating standards .
Developing and implementing learning strategies and programs
Designing e-learning courses, career plans and workshops.
Maintaining budgets and relationships with vendors and consultants.
Assessed waste disposal strategies for compliance with environmental requirements.
Investigated reports of injuries and near misses, testing equipment and inspecting work stations to locate hazards.
Food Safety Permits Senior Officer
Dubai Municipality
Dubai, United Arab Emirates
01.2017 - 11.2019
Development, implementation and management of effective food safety and hygiene programs to assure proper programs are in place to meet strategic goals as well as all applicable regulations.
Ensures Sanitary Permit, Health Certificate and all laws of land on a hygiene perspective are being complied by the Food Business Operators carrying on business and report to the Global Amenity Services.
To facilitate preparation of Food safety plans and facilitate introduction of food safety systems.
To maintain a data base of hygiene records within the area assigned.
Ensuring new Food establishments comply with the Dubai Food Safety pre-opening requirements.
Approving Food establishments internal trainers and training materials.
Food Safety Managet
M Management Group
Dubai , United Arab Emirates
01.2016 - 01.2017
Recorded hazard and risk data for ongoing analysis and evaluation.
Led disease-prevention process improvements for safe, secure working conditions.
Maintained faultless food safety and hygiene ratings across random inspections.
Implemented and monitored programmes intended to reduce environmental pollution.
Analysed industry-specific risks to optimise mitigative planning.
Documented accidents and injuries in detail to enable future prevention.
Food safety Training and Consultancy Officer
Pilsbury Training Company
Dubai , United Arab Emirates
06.2015 - 01.2016
Developing standards for food safety and sanitation procedures in restaurants, food production facilities, supermarkets, and other food service establishments.
Developing plans for food safety management procedures, including training employees on food safety principles and practices.
Performing food safety inspections in restaurants, grocery stores, or other facilities where food may be prepared or sold.
Developing plans for foodborne illness prevention programs, including training employees on food safety principles and procedures.
Monitoring food safety conditions in restaurants, grocery stores, schools, daycare centers, hospitals, or other facilities where food is prepared or served.
Consulting with clients on issues such as how to create a safe environment in food service establishments, how to prevent foodborne illnesses in high risk populations, and how to manage a food recall or disease outbreak. *Preparing reports on findings and recommendations regarding food safety issue.
Food safety Training and Consultancy Officer
TSI Quality Services
Dubai , United Arab Emirates
03.2014 - 08.2014
Training support:
Arabic language support for English-speaking trainers (including direct translation)
Delivering basic training. - Translation and/or translation review (English -> Arabic) of training materials.
Examination support: - Invigilation of exams - Marking of exams Administrative support:
Quality management system support (documentation, etc.)
General office administration activities
Travel:
Travel around the UAE for client visits and training.
Travel for projects, including, for example, staying for extended periods overseas
Education
Bachelor of Arts - Business and Quality Management
Hamdan Bin Mohammed University
United Arab Emirates
02.2007 - 01.2011
Skills
Staff development
Contract negotiation
Strategies and goals
Rules and regulations
Operations management
Employee management
Team Management
Leadership
Project Management
Communication Skills
Vendor Management
Training and Development
Compliance and Quality Management
Continual Process Implementation and Improvement
Languages
Arabic
Native
English
Fluent
Timeline
QHSE Director
Sweetheart Kitchen Catering Servicess
11.2019 - 09.2023
Food Safety Permits Senior Officer
Dubai Municipality
01.2017 - 11.2019
Food Safety Managet
M Management Group
01.2016 - 01.2017
Food safety Training and Consultancy Officer
Pilsbury Training Company
06.2015 - 01.2016
Food safety Training and Consultancy Officer
TSI Quality Services
03.2014 - 08.2014
Bachelor of Arts - Business and Quality Management
Hamdan Bin Mohammed University
02.2007 - 01.2011
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