Eissa Alhammadi

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• Supported the Networking and Applications teams in maintaining and securing enterprise IT systems.
• Managed user accounts, permissions, and organizational units using Active Directory (AD).
• Assisted in configuring and monitoring devices through Microsoft Intune and applying organizational policies.
• Improved technical and communication skills by collaborating with IT teams and engaging in real-world troubleshooting scenarios.

• Responded to phone calls effectively to facilitate smooth operations.
• Administered appointment scheduling and mail deliveries for operational efficiency.
• Maintained precise logs of visitor entries to strengthen security procedures.

• Facilitated event organisation to enhance attendee experience across multiple events.
• Conducted peer education seminars at Zayed University, promoting knowledge sharing among participants.

• Helped employees by organizing workflows and delegating tasks to meet goals.
• Successfully delivered on tasks within tight deadlines.