Summary
Work History
Education
Skills
Workshops
Languages
Interests
Timeline
Volunteer
Eissa Alkaabi

Eissa Alkaabi

Abu Dhabi,

Summary

Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service.

Trained in technical support and infrastructure management. Knowledgeable about supporting users with in-person and remote assistance. Quality-driven and self-motivated individual with a superior work ethic and diligent nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Volunteer

Sheikh Zayed Festival
Abu Dhabi
02.2022 - 03.2022
  • Assisted with special events or programs.
  • Maintained clean, neat and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.
  • Greeted visitors and answered questions about program, requirements and opportunities.
  • Volunteered with groups and organizations to help make measurable differences for program recipients.
  • Met with other volunteers and program leaders to discuss new service opportunities.
  • Planned and delivered numerous activities and special events for programs and services.
  • Organized and managed events and projects as part of community support services.

Intern

Butinah Charters
Abu Dhabi
01.2022 - 03.2022
  • Sorted and organized files, spreadsheets and reports.
  • Analyzed problems, identified solutions and made decisions.
  • Interacted with customers by phone, email or in-person to provide information.
  • Collaborated in professional team to solve workflow issues.
  • Maximized productivity by analyzing protocols and identifying areas for improvement.
  • Took detailed meeting minutes, prepared meeting rooms and compiled paperwork to support department.

Volunteer

Higher Colleges of Technology
Abu Dhabi
01.2022 - 02.2022
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved problems, improved operations and provided exceptional service.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

Bachelor of Information Technology - Computer Information Sciences

Higher Colleges of Technology
Abu Dhabi, United Arab Emirates
05.2022

High School Diploma -

Khalifa Bin Zayed Secondary School
Abu Dhabi, United Arab Emirates
05.2016

Skills

  • Telephone etiquette
  • Client relations strength
  • Relationship building
  • Public speaking
  • Technical skill
  • Extremely quick learner
  • Teamwork and Collaboration
  • Computer proficiency
  • Communication skills
  • Problem-solving abilities
  • Leadership experience

Workshops

  • Certified associate in project management workshop.
  • System analysis and design workshop.
  • Sustainability Program
  • INJAZ Bourse Program
  • Workshop business in learning and its implications on business strategy
  • Living younger, longer webinar

Languages

Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)

Interests

Self-learning and development. I enjoy meeting new people and developing my social personality and networking. I am also interested in reading, research, and event planning.

Timeline

Volunteer

Sheikh Zayed Festival
02.2022 - 03.2022

Intern

Butinah Charters
01.2022 - 03.2022

Volunteer

Higher Colleges of Technology
01.2022 - 02.2022

Bachelor of Information Technology - Computer Information Sciences

Higher Colleges of Technology

High School Diploma -

Khalifa Bin Zayed Secondary School
Eissa Alkaabi