Ekram Ali

Area Manager duties and responsibilities

An Area Manager, or Regional Manager, has operational and financial responsibility for a defined region or territory. Their duties include providing training and development for staff, ensuring quality consistency across the region and increasing sales and profitability in their region.

Area Managers use leadership and problem-solving skills to manage managers in certain geographical locations. Area Managers have the following responsibilities:

• Recruit, hire and train new managers in their direct area
• Offer consultation and recommendations to store managers on overcoming operations challenges
• Monitor sales and work toward meeting quarterly objectives
• Minimize cost and labor by reviewing schedules and inventory use
• Visit stores to evaluate operations, cleanliness and efficiency of each area
• Manger of Public Relations Officer's (PRO) and customer( patient) satisfactions. Follow up with their duties and tasks.
• Instructor for Infection control module in EDTNA Course.
• Supervised six locations to enforce high-quality standards of operation.
• Supervised six location managers and managed all medical equipment assets, maintaining contractual, compliance and reporting requirements for all areas and assets
• Initiate dialysis services in two PHC in different location .
• Managed inventory and reduced shrinkage through detailed monitoring of daily operations and stock.
• Reduce the coast by resource management.

• Full responsibility and accountability, in one clinic or several clinics, for the daily operational and clinical management, in order to meet quality outcomes for medical and financial performance.
• Facilitation of strategic goals at the clinic level e.g. organic growth and service leadership.
• Accountability for the clinic’s compliance with all Gulf Dialysis policies, procedures, guidelines and regulations, ensuring that the clinic is prepared for audit 365 days of the year.
• Continuous improvement activities at the clinic level.
• Operation/Finance Management:
• • Clinic activities related to labor cost, payroll, scheduling staff and patients (productivity), and following all related country regulations
• • Inventory management including routine supplies, medications and laboratory billings
• • Meet key performance indicators
• Data Control/Medical Reporting:
• • Clinic compliance with required Gulf Dialysis reports, and any country specific regulatory reports
• • Clinic activities related to medical reporting (e.g. Incident reporting, Hospitalization and Mortality Reporting (HMR) and Quality Management Review (QMR))
• • Ensure that accurate and complete records are maintained in accordance with Gulf Dialysis policy
• • Clinic compliance with country and regional data protection requirements
• Clinic Physical Management:
• • Clinic maintenance management, including heating, air conditioning and housekeeping
• • Ensure a safe and sanitary physical environment
• • Follow all country regulations related to the work environment
• Human Resource Management:
• • Recruitment, retention and development of clinic staff (meaning nurses, auxiliaries and administrative personnel)
• • Performance reviews and appraisals
• • Relationship management
• • Ensure compliance with country and regional labor law
• Communication Management:
• • Crisis communication and planning at the clinic level
• • Ensure compliance of “Gulf Dialysis” brand identity at the clinic level
• Education and Training:
• • Coordinate and support mentoring, orientation and basic training programs for staff
• • Ensure compliance of mandatory training and education, including any country specific requirements
• Continuous Quality Improvement:
• • Ensure CQI activities are ongoing in the clinic
• • Facilitate Root cause analysis

The infection preventionist is responsible for the facility infection prevention and control program (IPCP), which is designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections.

Must perform the following duties and responsibilities:

• Collaborate with the facility leadership and the medical director to develop, implement, and evaluate the annual infection prevention goals and action plan

• Partner with facility leaders, physicians, and local, state, and national agencies on activities related to infection prevention • Establish a facility-wide system for the prevention, identification, investigation, and control of infections of residents, staff, and visitors, including surveillance designed to identify possible communicable diseases or infections before they spread • Conduct outbreak investigations • Maintain a system for reporting possible incidents of communicable diseases to local, state, or national agencies as required • Oversee the antibiotic stewardship program and monitor residents’ antibiotic use • Assess the need for, develop, and present IPCP in-service education for individual departments, general orientation, and annual review as needed; education includes but is not limited to: • Hand hygiene • Cleaning, disinfection, and sterilization • Specific direct and indirect care settings • Therapeutic and diagnostic procedures and devices • Use of isolation/barrier precautions when indicated • Resident placement, transfer, and discharge • Environmental hazards • Use of patient care products and medical equipment • Resident immunization programs

• Assess the need for, develop, and implement written policies and procedures for infection control, including those for standard precautions and for transmission-based precautions, including when these should be used, the duration of use, and the type of precautions needed for a particular infection or organism

• Enforce policies prohibiting staff with communicable diseases or infected skin lesions from direct contact with residents and their food, and enforce hand hygiene policies consistent with accepted standards of practices

• Serve as a member of the quality assessment and assurance committee

• Be accountable for surveillance of healthcare-acquired and community-acquired infections for residents, staff, volunteers, and visitors

• Maintain current knowledge of federal, state, and local regulations and ensure that the facility leaders are informed of appropriate issues; understand and comply with infection control, safety, and OSHA procedures and regulations

The Dialysis Registered Nurse (RN) is responsible for providing acute/chronic haemodialysis therapy. They shall independently perform critical tasks in assessing, initiating, monitoring and terminating treatment in an acute hospital setting. The nursing care being provided is under the direction and in cooperation with companies’ medical director and in accordance with physician orders, GDTS Policies, Procedures and Guidelines, OSHAD, AAMI, federal, MOH, Emirate and local regulations. Our Acute Dialysis RNs are expected to support GDTS’s mission, vision, values and customer service philosophy. It is expected that individuals in this position will follow all GDTS’s and all contracted hospitals’ policies and procedures in order to provide the highest level of patient care and most superior customer service possible.

1.Maintains strict confidentiality of the Dialysis Center including patients and staff.

2. Provides safe and effective patient care in compliance with company and contracted hospital standards, policies and procedures, as well as regulations set forth by the company, MOH, and federal agencies.

3. Responsible for reporting all new or unusual incidents, information, complaints, or problems to the CN/UM.

4. Works effectively with other Acute/Chronic Dialysis RNs within the company, along with staff

5. Follows the quality of patient care guidelines, based on accepted standards of nursing practice.

6. Conform to the established policies and procedures of the facility.