Elbadry Ahmed
Dubai
Summary
Dynamic Sales Manager with a proven track record at Raze Markets, leading teams to exceed targets and driving 30% customer acquisition growth. Expert in CRM management and relationship building, leveraging critical thinking to identify market opportunities and implement successful sales strategies that enhance client retention and satisfaction.
Overview
6
6
years of professional experience
Work History
Sales Manager
SwissFS
Dubai
01.2025 - Current
- Led a high-performing sales team that consistently exceeded quarterly targets by an average of 10%, driving significant revenue growth
- Developed and implemented strategic sales initiatives that expanded market presence and increased customer acquisition rates by 30%
- Cultivated strong relationships with key clients and stakeholders, enhancing customer satisfaction and loyalty through personalized service and tailored solutions
- Analyses market trends and competitor activities to identify new business opportunities, resulting in the successful launch of three new product lines
Business Development Manager
Raze Markets LTD
Dubai
12.2023 - 01.2025
- Successfully onboarded new clients and negotiated lucrative partnership agreements with introducing brokers, emphasizing competitive revenue share structures
- Optimized growth and elevated client experience through meticulous tracking of all activities in the CRM
- Collaborated cross-functionally to ensure seamless client onboarding and exceptional service delivery
- Leveraged industry expertise to recommend innovative, value-added solutions that drive client success
- Played a crucial role in developing CRM capabilities with the tech team to enhance client and introducing broker retention through timely updates and resources
- Investigated client trades in cooperation with the dealing desk to effectively manage risk and ensure optimal outcomes
Sales Section Head
Crecode Software Inc.
Egypt
09.2021 - 10.2023
- Company Overview: Crecode, a market leader in the industry
- Led the development of innovative software solutions, driving substantial business growth for Crecode, a market leader in the industry
- Crecode, a market leader in the industry
Customer Service Representative
Etisalat UAE (EGS)
Egypt
06.2019 - 09.2021
- Delivered exceptional customer service for Etisalat UAE through effective communication and problem solving while managing English inbound calls at Outsource EGS
Education
Bachelor's of Science - Chemistry
Zagazig University
Zagazig, Egypt01.2018
Skills
- Team leadership
- Business Planning
- Risk Management
- Critical thinking
- Problem-Solving
- Sales Operations
- Forex dealing
- Lead generation
- CRM management
- Sales strategy
- Client onboarding
- Relationship building
- Client retention
- Sales reporting
- VOISO, Cellxpert and Antelope CRM Expert
Languages
Arabic
First Language
English
Advanced (C1)
C1
References
References available upon request.
Timeline
Sales Manager
SwissFS
01.2025 - Current
Business Development Manager
Raze Markets LTD
12.2023 - 01.2025
Sales Section Head
Crecode Software Inc.
09.2021 - 10.2023
Customer Service Representative
Etisalat UAE (EGS)
06.2019 - 09.2021
Bachelor's of Science - Chemistry
Zagazig University
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