ELDON SEQUEIRA
Dubai,UAE
Summary
Organised and dependable Logistics Operations Coordinator with 11+ years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work history
Logistics & Operations Executive
Legend Multi Motors
Dubai, UAE
2025.10 - Current
- Coordinated vehicle movements to optimise logistics operations.
- Managed vehicle registration and title processing for over 100 vehicles monthly to support operational needs.
- Assisted in enhancing document verification processes to minimise registration delays and improve throughout.
- Vehicle inventory reconciliation and coordinated stockyard activities
to maintain accurate records. - Reduced registration delays by 30% by enhancing document
verification processes for 100 vehicles. - Implemented cost-saving measures, reducing overheads significantly.
- Maintained organizational compliance with applicable legislation and regulations.
Logistics Coordinator
Cars24 Arabia
Dubai, UAE
2023.11 - 2025.10
- Ensuring timely and accurate communication with customers
regarding delivery schedules, test drives, and service confirmations
to enhance customer satisfaction and build long-term trust in
services. - Overseeing auction vehicle management to drive increased
inventory turnover and profitability while maintaining high quality
standards and operational transparency. - Supervising and managing inventory system to guarantee
precise and efficient fulfillment of customer requests, supporting
seamless operational flow and customer satisfaction. - Tracking and analyzing vehicle movements and fleet utilization
across locations to support informed decision-making and enhance
overall logistical efficiency. - Streamlined processes for better inventory management.
- Overcame logistical challenges by creating innovative solutions.
- Worked closely with sales team to understand demand forecasts.
- Prioritized tasks effectively under high-pressure situations.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Operations Coordinator (Process Trainer)
Reach Local Pvt. Ltd
Mumbai, India
2020.11 - 2023.07
- Implemented new systems for improved workflow and productivity.
- Organised staff training to enhance team capabilities.
- Facilitated cross-functional meetings, fostering better teamwork and collaboration.
- Coordinated projects for successful completion within set timelines.
- Conducted periodic market research to support business insights
and decision-making, aligning findings with strategic objectives and
operational improvements - Effectively prioritized workloads to meet Service Level Agreements
(SLAs), ensuring smooth execution of operational tasks while
maintaining high standards of quality - Performed in-depth quality assurance by validating QA files for
accuracy, generating daily, weekly & monthly audit reports &
providing actionable feedback to reduce recurring errors - Supported team development by onboarding and mentoring new
joiners through buddy-up sessions, conducting quality checks on
their work, and delegating responsibilities during management
absences - Participated in cross-functional meetings, coordinated project
related assignments, and contributed to creation of operational
procedures and administrative processes to enhance workflow
efficiency and interdepartmental collaboration
Global Operations Specialist
Sterling Talent Solutions
Mumbai, UAE
2019.01 - 2020.02
- Responded promptly to customer inquiries and efficiently relayed
critical information to relevant internal departments to ensure
seamless case resolution. - Adhered strictly to organizational policies and compliance standards
while delivering high-quality outputs in document verification and
client communication. - Conducted thorough analysis and validation of documents and forms
submitted for background verification, ensuring authenticity and
completeness. - Executed comprehensive verification processes across multiple
domains including employment history, academic credentials,
certifications, and reference checks through direct telephonic. - Managed over 70 customer calls per day.
Insurance Claims Processor
Concentrix Insurance Services
Mumbai, India
2016.04 - 2018.12
- Verified policy details to ensure accurate claim processing.
- Maintained confidentiality of sensitive information in line with data protection regulations.
- Contributed ideas at regular team meetings aimed at improving overall departmental efficiency.
- Participated in training sessions to stay updated on industry standards and regulations.
- Managed incoming phone calls from policyholders reporting new incidents, offering empathetic assistance.
- Processed insurance claims for timely resolution.
- Handled high volume of paperwork associated with each insurance claim meticulously.
- Handled all claims and communications within established service level agreements.
- Escalated critical claims or complex situations to supervisor for review.
- Maintained strict confidentiality when dealing with sensitive client information, ensuring staff members followed suit.
Logistics Associate
FedEx
Mumbai, India
2014.08 - 2016.03
- Conducted audits for inventory control effectiveness improvement.
- Completed paperwork to ensure regulatory compliance.
- Improved accuracy in order fulfilment through diligent monitoring.
- Coordinated transport schedules, improved customer satisfaction.
- Loaded vehicles using best practices to avoid over-weight or balance issues.
- Managed both inbound and outbound customer interactions for
FedEx, delivering real-time assistance and resolution support across
logistics queries. - Monitored shipments using Air Waybill AWB tracking systems and
provided clients with accurate, up-to-date delivery status and transit
updates. - Facilitated customs clearance documentation for shipments each
month, resolving issues of lost or damaged packages effectively. - Coordinated package pickups daily, aligning with logistics teams
to fulfill service commitments on schedule.
Education
Bachelor of Arts - Bachelor of Commerce
Mumbai University
Mumbai2014-03
Skills
- Strategic decision-making
- Operational oversight
- Mentorship and training
- Digital marketing tactics
- CRM software expertise
- Leadership skills
- Corporate social responsibility
- Executive presentation
Personal Information
Results-oriented professional with over 11+ years of experience in logistics and operations support roles across the UAE and India.
Timeline
Logistics & Operations Executive
Legend Multi Motors
2025.10 - Current
Logistics Coordinator
Cars24 Arabia
2023.11 - 2025.10
Operations Coordinator (Process Trainer)
Reach Local Pvt. Ltd
2020.11 - 2023.07
Global Operations Specialist
Sterling Talent Solutions
2019.01 - 2020.02
Insurance Claims Processor
Concentrix Insurance Services
2016.04 - 2018.12
Logistics Associate
FedEx
2014.08 - 2016.03
Bachelor of Arts - Bachelor of Commerce
Mumbai University