7 Rooms
Elena Brod
Senior Hostess
Dubai, UAE
Summary
Helpful Hostess processes customer transactions, organizes reservations and coordinates dining room staff. Demonstrated success in working with staff to create unique dining experiences. Offering experience working in restaurant settings.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Hostess
Cartier Dubai FZE
11.2023 - Current
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Hostess
Wane By Somiya Group
05.2022 - 10.2023
- Documented reservations and communicated changes to guests.
- Collected information from arriving customers to seat groups or place them on waitlist.
Restaurant Hostess
Nova The Address Marina
09.2021 - 03.2022
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Event Hostess
Freelance
07.2019 - 04.2021
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
- Agencies worked with: Wilhelmina, Liveforce etc.
Cosmetologist
Monroe & Me Beauty Salon
03.2015 - 06.2019
- Maintained client treatment records and designed long-term care programs for return customers.
- Procedures provided: Facial Cleansing, masks, massages head, face and neck.
Education
Associate of Business Administration -
Vocational College of Hotel Management
Uzbekistan 09.1995 - 06.1998
Skills
Table setting knowledge
Software
Timeline
Hostess
Cartier Dubai FZE
11.2023 - Current
Hostess
Wane By Somiya Group
05.2022 - 10.2023
Restaurant Hostess
Nova The Address Marina
09.2021 - 03.2022
Event Hostess
Freelance
07.2019 - 04.2021
Cosmetologist
Monroe & Me Beauty Salon
03.2015 - 06.2019
Associate of Business Administration -
Vocational College of Hotel Management
09.1995 - 06.1998
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