Elham Emad EL Deen
Dubai ,UAE
Summary
Knowledgeable and professional Receptionist skilled in administrative support and customer service objectives. Brings 2 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
receptionist
Cairo Cosmo Center
Tanta , EGYPT
06.2023 - 05.2024
- Managed front office operations to ensure efficient service delivery.
- Handled appointment scheduling to ensure smooth daily operations.
- Coordinated office supplies orders to keep necessary materials available at all times.
- Kept reception area clean and organised to uphold professional office reputation.
- Offered knowledgeable, friendly support to in-office guests.
- Represented company and promoted brand with exceptional service and presentation.
- Assisted visitors with completing and submitting paperwork.
Receptionist
Bloome clinics
Tanta, Egypt
02.2021 - 06.2023
- Ensured patient comfort by providing clear communication and timely service.
- Streamlined patient check-in procedures for improved experience.
- Assisted doctors with administrative tasks to facilitate smooth clinic operations.
- Created agendas for meetings, prepared materials and took detailed notes.
- Handled appointment scheduling to ensure smooth daily operations.
Education
Bachelor of Arts - MEDIA
TANTA UNIVERSITY
EGYPT 09.2018 - 05.2022
Skills
- Customer service
- Appointment scheduling
- Visitor management
- Time management
- Greeting visitors
- Telephone etiquette
- Customer relationship building
Languages
ARABIC
Native
English
Elementary
Timeline
receptionist
Cairo Cosmo Center
06.2023 - 05.2024
Receptionist
Bloome clinics
02.2021 - 06.2023
Bachelor of Arts - MEDIA
TANTA UNIVERSITY
09.2018 - 05.2022
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