Elikanah Muiruri
Food And Bevarage Expert
Dubai,Dubai, Marina
I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage
Summary
To be a team player towards the achievement of organization goals and its successes, with the willingness to work in high challenging company to prove skills sufficiently by providing excellent hospitality and customer based services to guests through the profession, learned skills and experience. Dependable attendant who consistently keeps bar clean, stocked and inviting for guests.
Overview
5
5
years of professional experience
Work History
Food and Bevarage Attendant- Barasti beach club
Le Meridien MIna Seyahi
Dubai, Dubai , Marina
11.2022 - Current
- Keeping guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Regularly communicating with kitchen and bar staff to maintain smooth front of house operations, minimizing potential service delays.
- Managing restaurant closing duties, from cleaning dining areas to cashing up tills.
- Serving high volumes of guests in fast-paced service environments with exceptional customer care.
- Warmly greeting guests upon arrival to create welcoming atmosphere.
- Processing cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Assisting customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Using appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Resolving guest complaints promptly and professionally, notifying restaurant management of concerns.
- Providing friendly, courteous service, maximising positive customer satisfaction ratings.
- Delivering food from kitchen to respective tables to meet timely expectations.
- Informing customers regarding ingredients used to address allergy and dietary issues.
- Serving meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Water Technician
Techwa Plumbing LLC.
Nairobi,Kenya , Nairobi
05.2020 - 08.2022
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Education
Associate of Arts - SEWER AND WATER SANITIZATION PROGRAM
09.2019
General Education
11.2017
Skills
- Skilled team player
- Excellent communication skills
- Physically fit to stand for long hours
- Quick learner and easily adapts to new policies and procedures
- Excellent Customer Service Skills
- Honest, reliable and punctual
- Guest Experiences
- Guest Relations
Languages
English
Fluent
REFEREES
MANAGER , BARASTI
Name ; Gaurrav Sharmma
Mobile; +971 585091707
MANAGING DIRECTOR, TECHWA PLUMBING LLC.
Name ; Samuel Wathika
Mobile; +254722504761
Additional Information
- Having been nominated as the best beach clubs in Dubai Barasti has made a great impact in the local business and been awarded recognitions worldwide including the Time out Dubai and major international recognitions. All our audits have been immensely made great impacts in our line of business. We have been ranked no. 1 in various occasions as the leading beach clubs in Dubai thanks to great service delivery and the offerings at Barasti.
- I have tremendously improved my skills and always warmly greeting guests upon arrival to create a welcoming atmosphere. Providing high level of service and good care to all hotel guests. Learning menu items and memorizing food recipes. Taking orders, bussing tables and processing payments during peak hours. Following safe serving requirements, monitoring guest behavior and discontinuing service to inebriated customers. Attending tables regularly to check customer needs and ensure they are met. promptly processing additional food and drink orders.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Food and Bevarage Attendant- Barasti beach club - Le Meridien MIna Seyahi
11.2022 - Current
Water Technician - Techwa Plumbing LLC.
05.2020 - 08.2022
MASAI TECHNICAL TRAINING INSTITUTE - Associate of Arts, SEWER AND WATER SANITIZATION PROGRAM
Kamburu High School - , General Education
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