Experienced with warehouse operations, inventory control, and team supervision. Utilizes effective communication and organizational skills to enhance workflow efficiency and team productivity. Track record of implementing process improvements and ensuring high standards of accuracy and safety.
Overview
8
8
years of professional experience
1
1
Certification
Work History
WAREHOUSE SUPERVISOR
Hippo Box General Trading Co LLC
12.2021 - 12.2024
Operated warehouse material handling equipment correctly to move loads.
Supervised warehouse operations by managing employees during shifts.
Supervised shipping and receiving, distribution and workplace safety.
Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
Maintained high levels of accuracy in daily operations.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Completed daily operations on time and maintained high standards of accuracy.
Oversaw inventory control levels and verified compliance with storage and organization processes.
CUSTOMER SERVICE
Bank Central Asia (BCA)
10.2018 - 10.2021
Providing assistance to customers with inquiries, account management, and various banking transactions such as deposits, withdrawals, transfers, and payments
Assisting customers with opening new accounts, closing existing accounts, and updating account information as needed while ensuring compliance with regulatory requirements
Providing guidance and support to customers in utilizing online banking, mobile banking, ATM services, and other self-service channels effectively
Working collaboratively with other bank staff, including tellers, loan officers, branch managers, and support personnel, to address customer needs and enhance service delivery.
STAFF NOTARY
Notary Bun Hai
09.2016 - 02.2018
Greeted customers in a friendly and professional manner
Created reports and documents as requested by the office manager
Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
Provided administrative support to attorneys, including drafting letters, scheduling hearings, and making travel arrangements
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
Responded quickly to meet customer needs and resolve problems.
Education
COMPLETED COURSEWORK TOWARDS BACHELOR OF LAW -
University International Batam
01.2019
COMPLETED COURSEWORK TOWARDS EXCHANGE STUDENT IN MODERN LANGUAGES -
Hanbat National University
Skills
Warehouse management
Inventory control
Shipping and receiving
Documentation accuracy
Team leadership
Material handling
Certification
Certificate of Employment, Advisory Legal/Notary Bun Hai,SH,Mkn, INDONESIA
Certificate of Employment, Bank Central Asia (BCA), INDONESIA
Languages
Indonesian
English
Chinese (Mandarin)
Korean
Personal Information
Place of Birth: Indonesia
Timeline
WAREHOUSE SUPERVISOR
Hippo Box General Trading Co LLC
12.2021 - 12.2024
CUSTOMER SERVICE
Bank Central Asia (BCA)
10.2018 - 10.2021
STAFF NOTARY
Notary Bun Hai
09.2016 - 02.2018
COMPLETED COURSEWORK TOWARDS EXCHANGE STUDENT IN MODERN LANGUAGES -
Administrative officer and Assistant HR at Integrated Freight and Logistics LLC & Modern General Trading LLCAdministrative officer and Assistant HR at Integrated Freight and Logistics LLC & Modern General Trading LLC