MICROSOFT EXCEL
Am a bilingual motivated customer service enthusiastic about leveraging 4 years of service experience to take on new long-term position with your company. Superior skills in managing conflicts and maintaining open communication. I am attentive, accustomed to remaining composed in any settings, valuable team player with commitment to pitching in and helping with any task. Very friendly customer service adapt at operating in fast- paced environments with demanding objectives for service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Am very organized, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Talented individual with desire to make guests feel welcome and energetic personality coupled with strong work ethic. Eager to demonstrate advanced skills in safety and customer service to new, rewarding opportunity. Am goal- oriented driven to maximize revenue, productivity and clear communication with an adaptable and innovative approach. COVID- 19 hygiene measures Food hygiene Advanced beverage knowledge Menu knowledge Opening and closing procedures Bussing expertise Strong communication skills Extensive wine knowledge Food ingredients expert Section management Outstanding customer service Courteous Extensive hospitality background Inventory controls Exemplary hygiene standards Conflict resolution techniques Efficient under pressure Highly responsible and reliable Employee training Hospitality expertise Efficient payment processing Allergy awareness Organizational ability Enthusiastic communicator Verbal communication Food and beverage knowledge Customer service Barista experience Food allergies knowledge Special dietary requirements Menu memorization Multidisciplinary teamwork Expert in multi-tasking. ACHIEVEMENT I have received many recommendations from customers and top management in my previous and current role as a waitress. I have been awarded with different medals for my outstanding performances. Remarkable Telemarketer provides superior customer service to callers. Friendly, punctual, dependable and computer-savvy. Specializing in balancing many different tasks at once. Persistent and highly motivated Telemarketer with a flair for sales and marketing. Looking to secure a position in a thriving and fast-paced environment where excellent customer service skills will be utilized and appreciated. Service-oriented Telemarketer with passion for providing excellent customer service. Friendly, personable and always professional under pressure. Known for thriving in fast-paced and busy environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Proven and persuasive Telesales Executive remains on top of leaderboards by selling high-converting quality products and services. Thrives in fast-paced demanding environment by consistently hitting ambitious targets and delighting customers while maximizing revenue. Effortlessly leverages script and adapts to customers by building rapport, understanding problems and deploying solutions. High-achieving Telesales Executive with 2 years of business-to-business cold calling, networking and closing experience. Notable background selling amazing products and driving massively impressive numbers and results. Offers inbound and outbound telesales expertise clearing monthly and quarterly targets in dynamic environment.
MICROSOFT EXCEL
EXCEL
POWER POINT
BUSSINESS INTELLIGENCE
ERP
LEARNING