Summary
Overview
Work history
Education
Skills
Certification
Personal Information
Custom
Languages
Affiliations
Timeline
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Elizabeth Kenga

Elizabeth Kenga

Downtown,United Arab Emirates

Summary

Outgoing and friendly Receptionist delivering excellent customer service and administration. Excels in calendar management and scheduling, data entry and database administration. Focused and dependable with outstanding client communication.

Overview

9
9
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Receptionist

Lantica Pizzeria Da Michele
Dubai
12.2023 - 06.2025
  • Enhanced customer satisfaction by efficiently managing all front desk enquiries.
  • Maintained an organised reception area for a professional business environment.
  • Collaborated with team members in organising company events; enhancing team cohesion and morale building activities.
  • Completed data entry tasks whilst adhering to strict deadlines.
  • Managed phone calls, resulting in effective communication flow within the company.
  • Handled appointment scheduling to ensure smooth daily operations.

Receptionist

Tanuki
Dubai
07.2021 - 10.2023
  • Coordinated travel flights, accommodation and itineraries for office staff.
  • Tracked daily activities and important metrics with spreadsheets.
  • Oversaw office supply orders and replenished stock for staff use.
  • Offered knowledgeable, friendly support to in-office guests.
  • Solved administrative and customer service issues with knowledgeable assistance and friendly support.
  • Admitted guests into buildings to control site access.

Receptionist

Maasai Bar and Grill
Mombasa, kenya
01.2016 - 11.2019
  • Assisted with administrative tasks, improving overall functionality in the an office.
  • Provided valuable support during busy periods, contributing to successful operation under high pressure.
  • Streamlined communication channels by promptly forwarding messages and post to relevant departments or personnel.
  • Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
  • Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
  • Enhanced customer satisfaction by efficiently managing all front desk enquiries.

Education

Diploma in Hospitality Management - Hospitality

INTERNATIONAL HOTEL & TOURISM
02.2014 - 12.2014

Computer Packages and Communication Skills - computer

COMPUTER PRIDE
MOMBASA, KENYA
09.2014 - 10.2014

Diploma - medical

NEWTONS TRAINING CENTRE
01.2025 - 06.2025

Diploma in Hospitality Management - Hospitality

International Hotel & Tourism
Kenya
02.2014 - 12.2014

Skills

  • Ordering office supplies
  • Reliable punctuality
  • Front desk security protocols
  • Meeting room preparation
  • Email correspondence
  • Customer Service
  • Calm under pressure
  • Strategic planning
  • Data Entry
  • Microsoft Office Suite

Certification

  • Food and safety hygiene
  • Telephone etiquette course
  • First Aid course

Personal Information

  • Date of birth: 10/09/94
  • Gender: Female
  • Nationality: Kenyan
  • Visa status: employed

Custom

  • Cooking
  • Fitness
  • Swimming

Languages

English
Fluent
Arabic
Upper intermediate
Italian
Intermediate

Affiliations

  • swimming
  • restaurants
  • healthy living

Timeline

Diploma - medical

NEWTONS TRAINING CENTRE
01.2025 - 06.2025

Receptionist

Lantica Pizzeria Da Michele
12.2023 - 06.2025

Receptionist

Tanuki
07.2021 - 10.2023

Receptionist

Maasai Bar and Grill
01.2016 - 11.2019

Computer Packages and Communication Skills - computer

COMPUTER PRIDE
09.2014 - 10.2014

Diploma in Hospitality Management - Hospitality

International Hotel & Tourism
02.2014 - 12.2014

Diploma in Hospitality Management - Hospitality

INTERNATIONAL HOTEL & TOURISM
02.2014 - 12.2014

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Elizabeth Kenga