ELIZABETH MAGORE
Dubai
Summary
Highly organized and detail-oriented Administrative and Customer Support Professional with 8+ years of experience providing executive assistance, office administration, and client service across healthcare, hospitality, and wellness industries. Skilled in managing schedules, coordinating travel, handling confidential data and improving customer satisfaction. Proficient in CRM systems, Office 365, and Google Workspace with a proven ability to streamline processes and support organizational efficiency.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work history
Front Desk Associate
Real Pilates
Dubai
12.2021 - 09.2025
- Manage front desk operations including payment processing, bookkeeping, and incident reporting.
- Maintain customer satisfaction by addressing inquiries and resolving issues promptly.
- Oversee office inventory and supplies ensuring availability for business needs.
- Update and maintain accurate client and operational databases.
Dental Consultant
Dynamic Dental Solutions
Remote, US
08.2020 - 10.2021
- Provided executive-level administrative and personal support to senior management.
- Managed confidential patient and business information in compliance with HIPAA laws.
- Coordinated patient communications and appointment scheduling.
- Conducted data analysis (qualitative & quantitative) to support operational improvements.
Dental Coordinator
Global BP Solutions
Remote, Zimbabwe
02.2019 - 08.2020
- Scheduled patient appointments, consultations, and follow-ups.
- Monitored customer accounts and ensured timely processing of insurance payments.
- Prepared invoices, reports, and maintained accurate medical records.
- Supported office operations to ensure compliance with administrative standards.
Personal Assistant
Beyond Borders
Remote, Zimbabwe
02.2018 - 01.2019
- Scheduled appointments and meetings via email.
- Organised travel arrangements for high-value clients.
- Provided project updates and created project timeline reports.
- Supported high-value projects by ensuring compliance with standards.
Banqueting Supervisor
Meikles Hotel
Harare, Zimbabwe
08.2014 - 04.2017
- Supervised banquet operations, delegating tasks to staff across departments.
- Coordinated staff schedules and monitored room occupancy to maximise efficiency.
- Delivered excellent customer service by resolving complaints and ensuring client satisfaction.
- Assisted front office with sales processing and reporting.
Education
Certificate - American Dental Office Support Program
Support DDS
02.2019 - 03.2019
Business Diploma - International Hospitality Management
SHATC
03.2012 - 03.2014
Skills
- Customer Service & Client Relations
- CRM & Database Management
- Calendar & Email Management
- Office 365 & Google Workspace
- Invoicing, Billing & Bookkeeping
- Confidential Information Handling (HIPAA)
- Problem-Solving & Decision-Making
- Administrative Support & Coordination
Websites
Timeline
Front Desk Associate
Real Pilates
12.2021 - 09.2025
Dental Consultant
Dynamic Dental Solutions
08.2020 - 10.2021
Dental Coordinator
Global BP Solutions
02.2019 - 08.2020
Certificate - American Dental Office Support Program
Support DDS
02.2019 - 03.2019
Personal Assistant
Beyond Borders
02.2018 - 01.2019
Banqueting Supervisor
Meikles Hotel
08.2014 - 04.2017
Business Diploma - International Hospitality Management
SHATC
03.2012 - 03.2014