Ellen Agyeiwaa
Summary
Dynamic and results-driven professional with extensive experience as Head Waitress. Expert in table management and customer service, consistently enhancing sales through effective communication and food presentation. Probability to maintain high standards in a fast-paced environment while fostering positive relationships with customers .
Overview
9
9
years of professional experience
Work History
Head Waitress
Late lounge Cafe
Dubai
10.2023 - Current
- Monitored dining room for cleanliness, proper set-up and maintenance of tables.
- Performed cashier duties such as taking payments and issuing change accurately.
- Garnished dishes and beverages to serve visually appealing menu items.
Waitress
Kulture House
09.2021 - 09.2023
- Greeted customers and provided menus.
- Developed positive relationships with regular customers through friendly conversation.
- Maintained a clean work station by restocking supplies, wiping down counters.
Tutor
Tarek Seibty
Beirut
04.2019 - 04.2021
Customer Service Representative
Obah phones
Accra, Ghana
02.2016 - 04.2017
- Responded to customer requests for products, services, and company information.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
Education
Ph.D. - General Marketing
Accra Technical University
Ghana10-2018
Skills
- Table management
- Customer service
- Cash handling
- Food presentation
- Menu knowledge
- Sales enhancement
- Effective communication
- Staff monitoring
- High volume dining
Languages
English
First Language
Timeline
Head Waitress
Late lounge Cafe
10.2023 - Current
Waitress
Kulture House
09.2021 - 09.2023
Tutor
Tarek Seibty
04.2019 - 04.2021
Customer Service Representative
Obah phones
02.2016 - 04.2017
Ph.D. - General Marketing
Accra Technical University
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