Microsoft Power BI
Ellen Ndimba
Human Resources Specialist
Dubai
Summary
Results-driven Human Resources personnel offering 10+ years in achieving positive human resources results for various companies. Articulate negotiator skillful in supporting competitive company growth by sourcing top-quality applicants for critical roles. Organized planner with excellent team leadership and program management abilities.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Human Resources Assistant Manager
Ronaldo Spago Catering and Manpower Services
Dubai
09.2021 - Current
- Managing full cycle of recruitment from designing job description, vacancy announcement, shortlisting, Conducting interviews, background checks, onboarding, induction, and training.
- Create all level and types of correspondence regarding HR and Admin policies, procedure, and benefits .Successfully organized wide range of corporate and social events to boost employee moral and increased performance and competency .
- Following up on projects and strategies discussed in meetings to ensure that they are implemented improving quality of service and growth in customer base by 20 % each quarter.
- Coordinating with legal department to facilitate and secure employment visa , renewal ,termination as well as other legal documents like NOC, salary certificates etc.
- Interpreted labour laws and employee code of conduct reducing disciplinary hearings by 30%.Develop Policy and procedures .
- Coordinate performance review and appraisal cycles regularly in accordance with company policies .Identifying and establishing training needs through consultation with employees ad managers improving performances and staff retention .
- HR Analytics: provide HR reporting ,presentations,data analysis and dashboard for management regarding employee performance, reporting structures and salary surveys ,staff turnover ,administration providing insight and roadmap.
- Increased payroll efficiency and reduced discrepancies by collecting all payroll data in time and strictly adhering to cut of time.
- Coordinate with external vendors where required to ensure service level agreements and efficiency are tracked and adhered to .
- Supervise operational aspects of the administration section such as time and attendance, transportation, security access, mail handling, answering 20 phone calls, greeting customers, providing passes, permits and uniform distribution.
- Monitor and review HRIS processes for efficiency and provide recommendation.
- Created a culture that promote employee engagement and Innovation.
Human Resources Officer
Lesheda recycling ,Mining and Electrical
Johannesburg
04.2014 - 11.2018
- Led HR functions-onboarding, employee relations, learning and development, capacity building, benefits administration, time, and attendance leave management, policy development, employment equity reporting, posting job openings on job boards and utilizing ATS to manage massive recruitment, schedule and interviews candidates and verifying background checks.
- Introduced Biometric time and attendance clocking system eliminating misrepresentation reducing absenteeism and payroll expenditure by 40%
- HR analytics, data analysis and visualization for strategic planning.
- Performed full cycle of payroll for 200 permanent employees ,120 weekly employees and generating reports for reconciliation, analysis to provide valuable insight.
- Managed phone calls and correspondences that include (emails, letters, packages etc.)
- Participated in creating a culture which embraces diversity, inclusion and employee engagement increasing performance by 70% and reducing turnover by 20%
- Administering performance management systems and appraisal periodically.
- Handling all disciplinary and grievance procedures.
- Maintains and updates employee-related databases and filing ensuring strict confidentiality.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Payroll Officer
Cashbuild
Johannesburg
03.2011 - 03.2014
- Performed full cycle of payroll for 2000 permanent employees ,120 weekly employees for Botswana, Namibia, Lesotho, and Swaziland employees. Collecting payroll information in time reducing the error rate by 99%.
- Administering time and attendance and strict measures increasing discipline by 90 %.
- Preparing and making sure there is a system back up after every period end process.
- Updating Provident fund, pension, and medical aid reports .
- Reconciling unemployment insurance, skilled development levy, pay as you earn on monthly basis and submitting to South African Revenue Services electronically.
- Preparing monthly journals and payroll reports for analysis and presentation.
- Prepared accounts for scheduled audits and assisted with audit process to facilitate faster completion of tasks.
Education
BCOM Honours in Human Resources Managemet - Human Resources Management
Management College Of Southern Africa
Johannesburg South Africa 01.2019 - 08.2022
Diploma - Human Resources Management
Harare Polytechnic
Harare Zimbabwe 01.2002 - 12.2003
Diploma - Personnel Management
Institute of People Management in Zimbabwe
Harare Zimbabwe 01.2010 - 04.2011
Skills
Expertise in Advanced Excel ,MIS reporting and data analysis
Employee engagement
Recruitment
Benefits administration
Staff Training
Workforce improvements
Organizational Development
Benefits and compensation management
Microsoft Power BI
Payroll and time and attendance management
Data visualization and dashboard
Good interpersonal skills
SAP HCM
Leadership
Training and development
Accomplishments
Developed grievance and equal opportunity policies for Sissala Heritage Foundation through United Nations Volunteers.
Certification
[Microsoft Power BI] CERT4UPRO - [20 HRS]
Software
SAP HCM
Advanced excel
Sage payroll
Biometric time and attendance
Timeline
[Microsoft Power BI] CERT4UPRO - [20 HRS]
09-2022
Human Resources Assistant Manager
Ronaldo Spago Catering and Manpower Services
09.2021 - Current
BCOM Honours in Human Resources Managemet - Human Resources Management
Management College Of Southern Africa
01.2019 - 08.2022
Human Resources Officer
Lesheda recycling ,Mining and Electrical
04.2014 - 11.2018
Payroll Officer
Cashbuild
03.2011 - 03.2014
Diploma - Personnel Management
Institute of People Management in Zimbabwe
01.2010 - 04.2011
Diploma - Human Resources Management
Harare Polytechnic
01.2002 - 12.2003