ELLIE WHITER

• Conduct pre-flight safety checks and maintain cabin readiness throughout all phases of flight.
• Respond calmly and effectively to customer concerns, operational challenges, and emergency situations.
• Collaborate with multinational crew teams to maintain high service standards and operational efficiency.
• Build positive passenger experiences through proactive problem-solving and personalised service.

• Represent the airline professionally while consistently maintaining grooming, safety, and service excellence standards.

• Engaging with VIP clients whilst ensuring professionalism is maintained at all standards.
• Communicating orally and written to arrange clients' ridden times and any extra needs.
• Arranged and executed transportation of horses to veterinary appointments, ensuring their safety and comfort throughout the journey.
• Training the horses so that they are suitable for the clients as well as keeping them physically fit.
• Making sure that the daily yard duties are performed and completed to the highest standard.

• Assisted with horse training and conditioning programmes to ensure suitability for riders and maintain peak fitness.

Greeted customers and offered assistance with selecting merchandise, finding accessories, and completing purchases.

• Delivered outstanding in-store experience through positive and attentive customer service.
• Worked closely with management to train new team members, supporting optimal sales productivity.

• Processed cash and card transactions accurately using point-of-sale systems.Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.

• Operated cash registers with accuracy and processed cash and card transactions.
• Resolved customer complaints and process issues with proactive problem-solving skills.

• Ensured high standards of cleanliness and hygiene across multiple hospital departments to support patient safety and comfort.
• Executed cleaning tasks efficiently within strict timeframes, consistently meeting healthcare cleaning standards for a safe environment.
• Collaborated with colleagues to enhance patient care and operational efficiency through effective communication.

• Delivered professional and respectful service when interacting with patients, visitors, and staff.