El Mehdi Ikou
Hospitality
Abu Dhabi
Summary
Dynamic hospitality professional with extensive experience at Conrad Hotel, recognized for exceptional guest relations and problem-solving skills. Proven ability to manage multiple tables while ensuring high accuracy in order delivery. Committed to creating memorable dining experiences and maintaining organized environments, consistently achieving accolades such as 'Best Waiter.'
Overview
3
3
years of professional experience
3
3
Languages
Work History
Hotel Waiter
Conrad Hotel
04.2024 - Current
- Developed a refined approach to guest service while working in a prestigious five-star hotel with Forbes standards.
- Recognized with distinctions such as 'Best Waiter' and 'Star of the Month.'
Restaurant Waiter
Marina Rabat
02.2022 - 09.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Education
High School Diploma - Military Service
First Military School Royal
Kenitra, Morocco 12.2021
Skills
Multi-tasking skills
Timeline
Hotel Waiter
Conrad Hotel
04.2024 - Current
Restaurant Waiter
Marina Rabat
02.2022 - 09.2023
High School Diploma - Military Service
First Military School Royal
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