Knowledge in words , excel and powerpoint
Elmer Cacanindin
Retail
Abu Dhabi,AZ
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Store Manager
Allied Enterprises , LLC
Abu Dhabi
08.2019 - 03.2022
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Analyzed and interpreted store trends to facilitate planning.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Protected store from loss or theft by setting and enforcing clear security policies
- Facilitate Clientelling and identify new ways of operating that will help the group and the team remain fit for the future
Store Supervisor
Allied Enterprises , LLC ( Chalhoub Group )
Abu Dhabi
03.2007 - 07.2019
- Conducted inventory analysis to determine optimal stock levels.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Liaised with store manager to set up visually appealing layout for store merchandise.
- Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
- Reviewed daily financial records and reports and identified deficiencies in need of attention.
- Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
- Promoted business' development by building and maintaining relationships with new clients.
- Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
- Trained team members in successful strategies to meet operational and sales targets.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Motivated employees to success and pointed out areas of improvement, which bolstered efficiency rates by 100%
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
Education
Bachelor of Science - Physical Therapy
PLM (1996-2000) , SJC ( 2001)
Manila ,Philippines 06.1996 - 10.2001
Skills
Goals and performance
Software
Certification
QCF Level 2 Certificate in Retail Skills
Interests
Web Browsing , Reading and Cycling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Store Manager
Allied Enterprises , LLC
08.2019 - 03.2022
Store Supervisor
Allied Enterprises , LLC ( Chalhoub Group )
03.2007 - 07.2019
Bachelor of Science - Physical Therapy
PLM (1996-2000) , SJC ( 2001)
06.1996 - 10.2001
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