Elrazy Ismaiel Ahmed Mohamed

Worked as a field supervisor for a team of four field surveyors in the following economic surveys:

• UAE Industrial Census project 2023 (10-april-2023 to 14-jun-2023)
• ICT Household survey 2022 (27-sep-2022 to 31-oct-2022)

• Co-founder in a company to create smart, innovative and engaging toys for children.
• Proficient in concept development, 3D modeling, and prototyping.
• collaborate with giant distributor locally and internationally (like amazon) to market the products.

• Interview and gather data from various or related target establishments for research purposes.
• Guaranteed quality check and proper information gathering by validating answers.

• Lead Team in all business operation (Financial administration, Sales, Marketing, Business development, Academic Administration, Quality Assurance etc).
• Manage the materials development and be assessor of all training programs.
• Develop and manage teachings, delivers training, assess the trainee portfolio.
• Implement a suitable Internal Verification and Quality Assurance Systems to meet Awarding Body Requirements.

• Teaching all aspects of Cisco technical training programs.
• Manage the materials development and be assessor of my own program.
• Lead the classroom in development of ongoing maintenance of all Cisco training program course materials (theoretical and practical).
• Develop and manage teachings, delivers training, assess the trainee portfolio.
• Implement a suitable Internal Verification and Quality Assurance Systems to meet Awarding Body Requirements.

• Comprehending client's requirements for network and security infrastructure services.
• Performing client consultation inclusive of planning, designing, implementing, and supporting the voice infrastructure.
• Developing/ implementing the technical architecture and physical design of network: analyzing existing voice /data networks and recommending solutions.
• Setting up, configuring, and testing Cisco Call Manager, Unity, Call Manager Express, Unity Express, Cisco LAN switches (core, distribution and access), Cisco firewalls, routers and voice gateways, etc.
• Troubleshooting, maintaining, upgrading, and providing solutions to complex hardware/software problems.
• Assisting during the sales process by educating the customer about new technologies and IP Telephony methodology and advising on selection of appropriate technology.
• Supporting implementation of VOIP projects and providing prompt customer service.
• Evaluating new and emerging network/security technologies that will serve as business enablers or drive expense reduction.
• Participating in various IT projects intended to continually improve/upgrade converged network solutions.

• Designed and implemented all network connectivity, including LAN, WAN, VPNs, firewall and servers, configuring CISCO equipments(routers and switches).
• Reviewed all changes to network configuration for technical accuracy and impact and provided Multi-Protocol network problem resolutions.
• Incepted blueprint for networking, intranet and security administration systems for various departmental administrative wings. Performed regular system checks and preventive maintenance to ensure optimum performance. Ensured minimal turnaround time for complaints for system repairs and minimal backup switchover time.
• Identified and analyzed critical business issues and developed immediate and long term solutions including enhancements to existing core applications, new software packages and customer programs.
• Maintained updated network documentation on solutions, procedures and provisioning issues.
• Contributed to development and administration of network backup and recovery plan to maintain LAN /WAN network systems operation.
• Ascertained that all IT equipment complied with industry standards and provided training and technical support for users with varying levels of IT knowledge/competence.