Microsoft Office
EL SAID ABDELMONEIM
Administration Manager
Abu Dhabi,AZ
Summary
Dedicated Administrative Manager with experience managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging authorizations, preparing work orders and processing vouchers. Methodical and highly organized with good prioritization and planning abilities.
Overview
2
2
Languages
4
4
years of post-secondary education
16
16
years of professional experience
Work History
Administrative Manager
FOUR SEASONS TOURIST COMPANY
Abu Dhabi, UAE
01.2021 - Current
- Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Recruited, hired, trained and supervised staff and implemented mentoring program that offered positive employee engagement.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Performed supplier risk evaluations and supported regulatory inspections.
- Defined clear targets and objectives and communicated to other team members.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.
- Coordinated all companies, business executives and site leadership teams by interacting effectively and establishing communication best practices.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Managed quality programs to reduce overdue compliance activities.
- Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
English Teacher
Dar Al_Uloom private school
Abu Dhabi, UAE
09.2013 - 07.2019
- Prepared and implemented lesson plans covering required course topics.
- Administered assessments and standardized tests to evaluate student progress.
- Kept classroom organized, clean, and safe for all students and visitors.
- Led interesting and diverse group activities to engage students in course material.
- Helped students develop important learning skills and good study habits useful in trade school or college education.
- Worked with administrators on behavioral issues to support needs of all students.
- Tracked student progress using exams and weekly graded assignments, keeping detailed notes and working with students to identify and rectify issues.
- Explored and implemented innovative use of technology in language education.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Prepared comprehensive English curriculum for students.
- Coordinated theme days for classes to encourage interest in reading, resulting in significant increase in reading scores.
- Cultivated relationships with parents for complete support network.
- Provided personal guidance for students struggling both in and out of classrooms, maintaining professionalism while helping students feel safe.
English Tutor
UAE Citizen
Abu Dhabi, UAE
11.2010 - 08.2012
- Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
- Prepared students for English language standardized testing by providing strategies to overcome test anxiety and enhance academic capabilities.
- Used positive reinforcement, repetition and review to help students master challenging material.
- Met with students and discussed educational goals and expectations.
- Worked with students in classrooms or home environments to provide educational support.
- Maintained notes on student progress.
- Held meetings with parents and guardians each grading period to discuss students' progress and respond to concerns.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Taught students study techniques and strategies for succeeding on grammar and composition tests.
- Drilled students on subject matter and used flashcards and writing techniques to improve recall.
- Assessed student needs and created appropriate lesson plans.
- Educated students on study tips and exam strategies.
Security Guard
Spark security services
Abu Dhabi, UAE
01.2007 - 10.2009
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Monitored employee activities, confirming compliance with security regulations.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Reported irregularities such as fire and safety hazards to maintenance.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
- Permitted entry with escort for approved persons into secure locations.
Receptionist
White Al Batros Hotel
Hurgada , Egypt
01.2004 - 07.2006
- Provided clerical support to company employees by copying, faxing and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Scheduled and confirmed appointments and meetings for senior management team.
- Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
- Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas and transportation.
- Kept records in CRM to maintain customer data.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Sorted, received and distributed mail correspondence between departments and personnel.
English Language Teacher
Al Tadamon Prep School
Mizda , Libya
09.2001 - 07.2003
- Held parent-teacher conferences to communicate sensitive issues with parents.
- Planned and implemented lessons to positively increase vocabulary and sentence structure skills.
- Prepared, administered and corrected monthly tests and examinations to observe student overall performance.
- Graded students work based on completion, timeliness and accuracy and kept detailed records of grades.
- Built relationships with students to understand obstacles to learning such as difficult home situations, illness or social hurdles.
- Authored tests and quizzes to evaluate student learning and comprehension.
Steward Supervisor
Al Nile restaurant
Ras Albar, Egypt
06.1999 - 10.1999
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Created new recipes, outlined steps and training staff on correct preparation.
- Controlled food costs and managed inventory.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Oversaw grill, stove and oven and cleaned all equipment after every shift.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Builder Assistant
REDA ABDEL BADEIAA
Hurgada , Egypt
06.1998 - 10.1998
- Completed thorough inspections of building systems to identify and troubleshoot problems.
- Used hand and power tools, instruments and equipment with utmost safety to protect all team members.
- Stocked, organized and delivered project supplies.
- Loaded and unloaded building materials used for construction.
- Helped project managers develop work schedules for overall projects and individual stages.
- Recognized and reported potential project challenges and assisted with solutions.
- Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar.
- Directed traffic away from hazardous locations to protect team members and general public.
Beach Lifeguard
Al Tabia Hotel
Hurgada , Egypt
06.1996 - 10.1996
- Patrolled beach to check on beach-goers and identify unauthorized activities such as alcohol use.
- Responded promptly to emergencies on beach and in water, administered first aid and CPR and coordinated hospital transportation.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Educated swimmers on safety requirements and enforced strict rules to protect beachgoers.
Education
Bachelor of Arts - English Language And Literature
Mansoura University
Mansoura 09.1996 - 06.2000
Skills
Administrative support
Staff Management
Strategic Planning
Classroom management
Student engagement
Curriculum Development
Customer/Client relations
Documentation and reporting
Customer and client relations
Keen observer
Safety and security
Security camera monitoring
Software
Interests
Volunteering at local companies, clubs and organisations
Organising events in the community
Reading
Football
Travel
Cycling
Camping
Fishing
Gardening
Timeline
Administrative Manager
FOUR SEASONS TOURIST COMPANY
01.2021 - Current
English Teacher
Dar Al_Uloom private school
09.2013 - 07.2019
English Tutor
UAE Citizen
11.2010 - 08.2012
Security Guard
Spark security services
01.2007 - 10.2009
Receptionist
White Al Batros Hotel
01.2004 - 07.2006
English Language Teacher
Al Tadamon Prep School
09.2001 - 07.2003
Steward Supervisor
Al Nile restaurant
06.1999 - 10.1999
Builder Assistant
REDA ABDEL BADEIAA
06.1998 - 10.1998
Bachelor of Arts - English Language And Literature
Mansoura University
09.1996 - 06.2000
Beach Lifeguard
Al Tabia Hotel
06.1996 - 10.1996