Elsayed Mohamed Taher

• Developed and maintained robust client relationships to deliver tailored service solutions.
• Identified and pursued new business opportunities, driving revenue growth and market expansion.
• Conducted product demonstrations and presentations, effectively communicating value propositions.
• Managed client inquiries and follow-ups, ensuring exceptional customer satisfaction.
• Collaborated with internal teams to coordinate service delivery and resolve client issues swiftly.
• Monitored market trends and competitor activities to adapt sales strategies effectively.
• Achieved and exceeded monthly and quarterly sales targets through strategic prospecting.

• Develop and implement strategic sales plans to drive revenue growth in smart home solutions.
• Lead, manage, and motivate the sales team to achieve individual and team targets.
• Oversee technical support operations to ensure seamless pre-sales and post-sales assistance to clients.
• Collaborate with product development teams to customize solutions based on customer requirements.
• Conduct high-level negotiations with key clients and partners to secure large-scale smart home projects.
• Ensure the delivery of high-quality installations and technical services, maintaining customer satisfaction.
• Analyze market trends, competitor activities, and emerging technologies to refine sales and support strategies.
• Manage budgeting, forecasting, and reporting for both sales and technical support departments.
• Provide training to sales and technical staff to enhance product knowledge and customer service skills.
• Maintain strong relationships with vendors, distributors, and strategic business partners.

• Develop and execute sales strategies to promote accounting, ERP, and CRM software solutions to target markets.
• Lead and manage the sales team specializing in software products for financial management, enterprise resource planning, and customer relationship management.
• Identify new business opportunities and build relationships with prospective clients across various industries.
• Present and demonstrate software solutions to clients, highlighting key features and benefits tailored to their needs.
• Negotiate contracts, pricing, and service agreements to close sales deals effectively.
• Collaborate with product development and technical teams to ensure client requirements are met and provide feedback for product improvements.
• Monitor market trends, competitor activities, and customer feedback to adapt sales strategies accordingly.
• Prepare sales forecasts, reports, and performance analysis for senior management.
• Train and support the sales team on product knowledge and sales techniques specific to accounting, ERP, and CRM software.
• Maintain long-term relationships with clients to ensure satisfaction, renewals, and upselling opportunities.

Direct Sales Supervisor – Payment Solutions

• Supervise and lead a team of direct sales representatives to achieve sales targets in electronic payment solutions, POS (Point of Sale) machines, and Visa card payment devices.
• Develop and implement sales strategies to expand the company’s footprint in the digital payments sector.
• Train and mentor sales staff on payment solution products and effective selling techniques.
• Monitor field activities to ensure proper product demonstrations and high-quality customer service.
• Build and maintain strong relationships with merchants, banks, and corporate clients to promote payment solutions.
• Coordinate with technical teams to ensure smooth installation and activation of POS devices.
• Analyze sales data, market trends, and competitor offerings in the fintech and electronic payment market.
• Prepare and submit regular reports on sales performance and market penetration.

• Develop and implement strategic sales plans to achieve corporate revenue targets.
• Lead and manage the corporate sales team, providing coaching, training, and performance evaluations.
• Identify and pursue new business opportunities within the corporate sector.
• Build and maintain strong relationships with key decision-makers and corporate clients.
• Negotiate high-value contracts and agreements to maximize profitability.
• Collaborate with marketing and product teams to design tailored solutions for corporate customers.
• Analyze market trends, competitor activities, and client needs to refine sales strategies.
• Monitor sales performance metrics, prepare forecasts, and report directly to senior management.
• Represent the company at corporate events, conferences, and networking opportunities.
• Ensure customer satisfaction and long-term partnerships through excellent post-sales support.

• Develop and maintain strong relationships with key corporate clients to ensure long-term partnerships.
• Identify new business opportunities within existing accounts and drive revenue growth.
• Serve as the primary point of contact for corporate clients, addressing inquiries and resolving issues promptly.
• Collaborate with internal teams (sales, marketing, operations) to deliver tailored solutions to clients.
• Negotiate contracts, pricing, and terms to achieve mutually beneficial agreements.
• Prepare and present proposals, business reviews, and performance reports to clients and senior management.
• Monitor client satisfaction levels and implement strategies to enhance customer experience.
• Analyze market trends and competitor activities to identify opportunities and risks.
• Achieve and exceed corporate sales targets and KPIs set by management.
• Maintain accurate records of client communications and transactions using CRM tools.

Oversee daily store operations, ensuring smooth workflow and excellent customer service.
Develop and implement sales strategies to achieve revenue and profitability targets.
Recruit, train, and supervise sales staff, providing coaching and performance evaluations.
Monitor inventory levels, manage stock replenishment, and coordinate with suppliers.
Ensure visual merchandising standards are met to enhance the shopping experience.
Handle customer escalations and resolve complex complaints efficiently.
Analyze sales reports, market trends, and competitor activities to identify growth opportunities.
Manage budgets, control expenses, and optimize operational costs.
Enforce company policies, health, and safety regulations within the store.
Prepare regular reports for senior management on store performance and sales forecasts.

• Greet customers, understand their needs, and provide personalized product recommendations.
• Achieve individual and store sales targets by actively promoting and selling products.
• Maintain in-depth knowledge of product features, pricing, and promotions.
• Handle customer inquiries, complaints, and returns professionally to ensure satisfaction.
• Assist in visual merchandising, stock replenishment, and maintaining store cleanliness.
• Process cash and card transactions accurately using POS systems.
• Build and maintain long-term relationships with customers to encourage repeat business.
• Collaborate with the store manager and team members to meet overall sales objectives.
• Monitor market trends and competitor activities to suggest improvements.
• Prepare and submit daily and weekly sales reports to management.

• Lead and supervise a team of telesales agents to achieve individual and team sales targets.
• Train, coach, and mentor team members to improve communication, negotiation, and closing skills.
• Monitor daily call activities and ensure adherence to scripts, company policies, and quality standards.
• Develop sales strategies and implement action plans to increase conversion rates and revenue.
• Motivate and inspire the team through regular meetings, performance feedback, and incentive programs.
• Handle escalated customer inquiries and complex sales situations.
• Analyze sales data and prepare detailed reports for management.
• Collaborate with marketing and other departments to optimize lead generation and campaign effectiveness.
• Ensure team members maintain updated customer information in CRM systems.
• Drive continuous improvement in sales processes and team productivity.

• Make outbound calls to potential and existing customers to promote products and services.
• Answer incoming calls and respond to customer inquiries effectively.
• Persuade customers to purchase products or services and close sales deals.
• Maintain and update customer databases with accurate information.
• Follow up with leads and ensure customer satisfaction.
• Handle objections and resolve customer complaints in a professional manner.
• Meet and exceed daily, weekly, and monthly sales targets.
• Prepare and submit regular sales reports to the supervisor or manager.