Elsmoal Farah
Regional Sales Manager
Portsudan
Summary
Multi-faceted Regional Sales Manager promoting excellent record of meeting company-defined monthly ,annual sales targets . Mentors employees to develop top-performing team members. Results-driven offering successful track record in sales and exceptional management abilities. Dedicated to promoting excellence and achieving remarkable results,With 16 extensive experience in sales planning, partners development and mass sales operations management with excellent leadership and analytical skills.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Regional Sales Manager
Zain Sudan
Portsudan
01.2012 - Current
- Management of multifunctional sales team composed of retail shops supervisors, Indirect sales and Corporate sales representative.
- Follow up all sales team closely to ensure Achievement of all teams Annual/Monthly targets by building, directing and motivating high-performing sales team.
- Responsible for Achieving of Partners Monthly /Annual targets Monitor the progress of their sales achievements and work closely with indirect team to correct any deviations .
- Responsible of partners performance development by providing guidance , coaching and lead them with the indirect team to implement best business practices
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies and servicing accounts to strengthen business relationships.
- Held regular performance evaluations to assess strengths and weaknesses of team members and provide counseling to improve outcomes
- Responsible of comprehensive tracking of Zain Network issues ,raise these issue to technology team to maintain good network quality and stability
- Management of retail shop supervisors .Work closely with them to ensure that the franchise outlets are delivering best practise of customer services in all aspects.
- Responsible of maintaining good relationship with local government firms and utilize the good relation for the benefits of Zain
- Provide support to other business units activities whenever needed.
- Participate in network roll out planning by providing deep feed back from sales aspect
- Effective execution of sales and marketing plans in respective region.
- Monitoring competition and provide regular feed back to the top management .
Corporate Account Manager
Zain Sudan
Alobied
11.2009 - 12.2011
- Achieving of Monthly /Annual revenue targets of my respective corporate accounts.
- Coordinated full sales lifecycle from proposal development to closings and follow-up.
- Secured competitor business via strategic marketing, service programs and promotions.
- Developed, serviced and grew corporate accounts up to 20% annually.
- Negotiated profitable proposals with major companies, securing long-term accounts .
- Completed daily outbound calls ,visits .
- Developed and maintained strong working relationships with professionals within assigned territory.
- Maintained high levels of product knowledge and solutions to covert casual shoppers into customers .
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Built relationships with customers and community to promote long term business growth.
- Maintained current knowledge of evolving changes in marketplace.
- Facilitated sale of corporate products to customers.
- Attended monthly sales meetings and quarterly sales trainings.
- Increased sales volume by adding new accounts in respective territory.
- Worked independently with minimal supervision.
- Kept detailed records of daily activities through online customer database.
- Achieved or exceeded company-defined sales targets .
- Set and achieved company defined sales goals.
- Informed customers of promotions to increase sales productivity and volume.
Dealer Account Manager
Zain Sudan
West Region
04.2008 - 11.2009
- Responsible of tracking 10 Partners (Dealers ) daily performance and ensure delivery of their monthly/annual sales targets .
- Created daily, weekly and Monthly reports by tracking partners sales performance
- Surpassed sales targets over 100% consistently
- Held one-on-one meetings with Dealer's team members to identify selling hurdles and offered insight into best remedy.
- Prepared and implemented strategic growth plans for territory based on company goals and expectations.
- Trained over 200 new dealers sales representatives on sales skills and customer service .
- Coordinated regular meeting with Dealer and his staff TO discuss performance progress , best practices and process improvements.
- Monitored sales team performance, analyzed sales data and reported information to area manager.
- tracking of e-Sales channels ,implement best business practices to meet sales and activity targets
Sales Developer
Zain Sudan
West Region
04.2007 - 04.2008
- Booting Zain Sim cards sales and other products across points of sales
- Increase brand presence and visibility across over 450 POSs i respective territory
- Tracking Zain's products availability across the designated territory through extensive field visits .
- Improve the awareness of products and services through direct interaction with the point of sales owners
- Attended monthly sales meetings and quarterly sales trainings.
- Contributed to team objectives in fast-paced environment.
Facilities Assistant
United Nations Mission in Sudan (UNMIS)
Alobied
05.2006 - 05.2007
- Handling all administrative tasks for UN camp .
- Responsible of all accommodation procedures of over 3000 UN peace keepers
- Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
- Served as point of contact for internal and external customers seeking support and information.
- Participate in mass troops rotations and deployment operations to or from Sudan with the liaison officers
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment.
- Implemented preventive maintenance on accommodation units and equipment to optimize safety and operational quality.
- Maintained inventory and submitted written requests for supplies to keep stock levels even.
- Managed minor appliance issues and scheduled repairs.
- Prepared reports and schedules with accuracy.
- Maintained facility grounds, equipment and safety compliance.
Education
Post Graduate Diploma - Business Administration
University Of Khartoum
Khartoum 01.2002 - 01.2003
BBA - Business Administration
University of Gezira
Wad Medani,Sudan 08.1994 - 07.2000
Skills
Territory Management
Business development and planning
Sales initiatives and techniques
Performance evaluation
Operations management
Sales expertise
Presentation ability
Staff coordination
Staff Management
Excellent verbal/written communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Regional Sales Manager
Zain Sudan
01.2012 - Current
Corporate Account Manager
Zain Sudan
11.2009 - 12.2011
Dealer Account Manager
Zain Sudan
04.2008 - 11.2009
Sales Developer
Zain Sudan
04.2007 - 04.2008
Facilities Assistant
United Nations Mission in Sudan (UNMIS)
05.2006 - 05.2007
Post Graduate Diploma - Business Administration
University Of Khartoum
01.2002 - 01.2003
BBA - Business Administration
University of Gezira
08.1994 - 07.2000