Hi, I’m
Elvira Kablar
GENERAL MANAGER
Dubai
Summary
Dynamic and results-driven professional with a robust skill set in sales strategy, market research, and business development. Demonstrates expertise in budget management, contract negotiation, and customer relationship management to drive business growth and enhance client satisfaction. Adept at leveraging data analysis and strategic thinking to optimise sales cycles and marketing campaigns. Proven leadership abilities with a focus on coaching, mentoring, and fostering teamwork. Committed to delivering exceptional results through effective communication, adaptability, and problem-solving skills.
Results-driven General Manager with flair for transforming underperforming teams into top performers. Spearheaded multiple initiatives that streamlined operations and boosted profitability across various departments. Known for fostering collaborative culture that drives innovation and customer satisfaction.
Overview
26
years of professional experience
Work history
WhiltexDubai
General manager UAE,Qatar,Bahrain,KSA,Kuwait,Oman
08.2024 - Current
Job overview
- Built high-performing teams to achieve organisational objectives.
- Managed key stakeholder relationships for smoother project completion.
- Led company-wide restructuring to streamline operations.
- Developed strategic business plans, enhancing corporate vision and objectives.
- Increased overall operational efficiency by implementing new management strategies.
- Delivered results under pressure to meet tight deadlines.
- Oversaw all aspects of daily operations, ensuring smooth running of the organisation.
- Identified new business opportunities, leading to market expansion.
- Fostered a high-performance culture, resulting in increased productivity.
- Established successful partnerships with other companies for mutual growth.
- Defined company direction through careful strategic planning.
- Achieved customer satisfaction with regular feedback and improvement sessions.
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Developed key operational initiatives to drive and maintain substantial business growth.
Crocs
Country Manager
10.2016 - 08.2024
Job overview
- Exceeded sales targets by 374% through proactive sales and negotiation techniques, targeting new markets and developing innovative marketing campaigns
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals, resulting in increased profitability and customer satisfaction
- Developed effective sales and marketing plans for product rollouts, distribution and media strategy, resulting in increased brand exposure and engagement with target demographic
- Collaborated with cross-functional teams to identify growth opportunities within Denmark and Iceland territory and reached sales goals, resulting in year-over-year business growth
- Improved operational efficiency by using critical thinking to break down problems, evaluate solutions and make decisions, resulting in improved operations and exceptional service
- Managed budget implementations, schedules and contract negotiations while implementing operational strategies to effectively build customer loyalty
IT QvaliaOslo
Key Account Manager
04.2015 - 10.2016
Job overview
- Company Overview: Oslo
- Acquired high-value accounts by utilizing consultative selling techniques, promoting compelling business opportunities and providing effective customer solutions, resulting in top ranking in revenue and profit growth
- Enhanced customer satisfaction by providing teams with relevant training and skills to optimize service delivery and meet individual needs, leading to long-term loyalty and an expanded client base
- Improved account management by predicting potential competitive threats and outlining proactive solutions, ensuring effective management of accounts and long-term success
- Oslo
LyrecoOslo
Key Account Manager
11.2013 - 04.2015
Job overview
- Company Overview: Oslo
- Increased customer satisfaction by providing teams with training and skills to optimize service delivery, resulting in improved customer loyalty and an expanded client base
- Consistently achieved top rankings in revenue and profit growth, demonstrating a track record of success in sales and marketing
- Developed and executed effective sales and marketing strategies, utilizing market research and competitor analysis to achieve sales goals and identify growth opportunities
- Leveraged strategic planning to penetrate key accounts and build a diverse and consistent sales portfolio, resulting in increased market share and sales growth
- Built and maintained strong relationships with customers and partners through effective communication and quick response, resulting in long-term loyalty and continued business growth
- Oslo
Roma CalzatureOslo
Country Manager
07.2004 - 10.2013
Job overview
- Company Overview: Oslo and Italy
- Developed and implemented proactive management strategies that led to increased sales and boosted profits, resulting in a competitive edge in the market
- Opened and managed 4 retail shops in Oslo
- Cultivated a forward-thinking, inclusive, and performance-oriented business culture that led to innovation and progress in the industry
- Identified short- and long-term revenue generation opportunities and developed strategies to maximize bottom-line profitability and business growth
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals, resulting in a strong market position
- Built and maintained relationships with customers and identified their needs, resulting in high customer satisfaction and loyalty
- Managed the order cycle to enhance business development, maintain sustainability, and increase customer satisfaction
- Oslo and Italy
Dovre
Marketing Assistant
01.2002 - 06.2004
Lindorff Bank
Banking Specialist
02.2001 - 02.2002
Grand Hotel OsloOslo
Hotel Advisor
01.2000 - 08.2001
Ulstein Propeller / Royce RollsUlsteinvik
Export
01.1999 - 09.1999
Job overview
- Company Overview: Ulsteinvik
- Ulsteinvik
Education
Norwegian School of Management BI / NMH
MBA from Marketing Management, International Brand Building Management
Høyskolen Ålesund
Export Marketing
Høyskolen Lillehammer
Economy and Administration
Skills
- Sales Strategy
- Market Research
- Budget Management
- Contract Negotiation
- Forecasting
- Data Analysis
- Business Development
- Account Management
- Customer Relationship Management
- Marketing Campaigns
- Sales Cycle Processing
- Presentation Skills
- Sales Reporting
- Sales Forecasting
- Sales Planning
- Leadership
- Communication
- Adaptability
- Problem Solving
- Critical Thinking
- Teamwork
- Strategic Thinking
- Time Management
- Relationship Building
- Negotiation
- Decision Making
- Initiative
- Resilience
- Coaching and Mentoring
- Customer Service
- Result-Driven approach
- Business development
Languages
Norwegian
Swedish
English
Serbian
Croatian
Bosnian
Danish
Italian
Timeline
General manager UAE,Qatar,Bahrain,KSA,Kuwait,Oman
Whiltex
08.2024 - Current
Country Manager
Crocs
10.2016 - 08.2024
Key Account Manager
IT Qvalia
04.2015 - 10.2016
Key Account Manager
Lyreco
11.2013 - 04.2015
Country Manager
Roma Calzature
07.2004 - 10.2013
Marketing Assistant
Dovre
01.2002 - 06.2004
Banking Specialist
Lindorff Bank
02.2001 - 02.2002
Hotel Advisor
Grand Hotel Oslo
01.2000 - 08.2001
Export
Ulstein Propeller / Royce Rolls
01.1999 - 09.1999
Høyskolen Ålesund
Export Marketing
Høyskolen Lillehammer
Economy and Administration
Norwegian School of Management BI / NMH
MBA from Marketing Management, International Brand Building Management
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