Motivated and versatile professional pursuing a challenging role within a dynamic organization, leveraging expertise in play counselling and reception to drive innovation and enhance organizational success.
Overview
4
4
years of professional experience
Work History
Play counselor
funcity gardens
NAIROBI , KENYA
01.2022 - 09.2023
Ensured compliance with safety standards in soft play area to maintain secure environment.
Planned engaging activities, including arts and crafts, face painting, and balloon bending.
Sanitized toys and equipment regularly to uphold hygiene protocols.
Provided comfort to distressed children to alleviate emotional discomfort.
Engaged with parents and guardians to strengthen relationships and enhance communication.
Monitored guests continuously to enforce safety measures effectively.
Delivered exceptional customer service support to improve visitor experience.
Reported deficiencies promptly to uphold facility standards and operational integrity.
Customer service
Fun city amusement center
Doha, Qatar
01.2020 - 01.2021
Greet and welcome guests as soon as they arrive
Direct visitors to the appropriate person and office
Provide basic and accurate information in-person and via email&call
Order front office supplies and keep an inventory of stocks
Keep updated records of office expense's and cost
Ensure reception area is clean and tidy with all necessary stationaries
Answer screen and forward incoming phone calls
Maintain office security by following safety procedure and controlling access via the reception desk (Monitor log book)