Emad Aburaed
Dubai/Abu Dhabi
Summary
Seasoned Senior Solutions Consultant with over a decade of experience in healthcare IT, EMR implementation, support, and healthcare informatics. Proven ability to lead complex projects, including go-lives, upgrades, and clinical workflows optimization, custom integrations while driving stakeholder engagement and cross-functional collaboration. Skilled in systems integration, CCL development, custom reporting, business intelligence (SAP BO, SAS Viya), data manipulation, and server/ETL management. I bring a hybrid capability of hands-on technical skills and strategic project oversight, making me well-suited for roles involving technical leadership, client-facing engagements, and program management.
Overview
11
11
years of professional experience
Work History
Senior Clinical Applications Consultant/Technical Lead
Defense Health Organization - UAE Armed Forces
Abu Dhabi
06.2021 - Current
- Led Vendor integrated engagements to achieve Business objectives, Coordinate system design and validation across multiple solutions.
- Act as Technical Lead and Integration Architect for HIS deployment, support and interoperability projects.
- Act as the main liaison with vendors and leadership for workflow implementation, custom integrations and new sites implementations
- Provide technical consultation on complex issues and the cross-functionalities between different millennium modules.
- Led multiple large-scale projects, including cross-entity engagements with government health authorities.
- Support and troubleshoot Cerner modules (T2/T3), including Mpages customization (JS, HTML, jQuery, CCL)
- Monitor overall system performance, Execution operation jobs & purges, Expert event triggers and logs.
- Lead development of CCL scripts, custom reports, and HL7-based FSI integrations.
- Develop and maintain SAS Viya dashboards and ETL pipelines.
- Administer Discern Analytics, Expert Events, Scheduling Rules, and DA2 components.
Production Software Engineer (Custom Reporting)
Oracle Cerner
Dubai
12.2018 - 06.2021
- Developed custom and optimized existing CCL reports for clients.
- Managed data pipelines and dashboard creation using SAS Viya and SAP BO.
- Led operational and clinical data decision-making via advanced analytics.
- Provided Tier2 & Tier 3 support and change management across Millennium modules.
Technical Solutions Architect (AMS)
Oracle Cerner
Dubai
12.2017 - 12.2018
- Provided Tier 2 support for RadNet - Imaging and CAMM modules.
- Participated in test execution, change management, and system configuration.
Support Analyst - Cerner Connect
Oracle Cerner
Dubai
10.2016 - 12.2017
- Delivered Tier 1 support while adhering to compliance policies (HIPAA, PECA, CHIA).
- Audited tickets and improved workflows; created knowledge base in Remedy.
Computer Engineer - IT Operations
Juma Al-Majid Group
Dubai
05.2015 - 10.2016
- Managed Citrix backend, network hardware (VPNs, routers, UTM), and firewall policies.
- Administered Exchange 2013 and Office 365 in hybrid environments.
- Led SharePoint Online configuration and document management solutions.
Software Support Engineer
Information Technology Experts (ITX)
Amman
08.2014 - 05.2015
- Provided support for Windows domains, AD, VoIP, and infrastructure.
Technical Support Associate
Adaptive Tec Soft (ATS)
Amman
05.2014 - 08.2014
- Java/C++ Development and program testing
- Operational IT support.
Education
Bachelor of Computer Engineering -
University of Jordan
Amman, JordanSkills
- Clinical applications support and implementation
- Technical project oversight
- Executive-level communication
- ITIL Foundations
- CCL/SQL
- Custom reporting
- CCL development and optimization
- FSI and HL7 integrations
- Flex rules and expert events
- Business intelligence
- SAS Viya
- Discern Analytics
- T2 and T3 Cerner Millennium support
- Change and configuration management
- Mpages development
- JavaScript
Training
Advanced CCL Programming & Reporting, Cerner PI: SAP Business Objects, Millennium RadNet, Imaging, CAMM, Incident & Change Management, ITIL Service Management, HIPAA, PECA, Global Data Privacy, T3 Technical Troubleshooting, Healthcare Core Training, Workflow Design, Agile Project Management Fundamentals, Project Management Principles, Microsoft Exchange Server 2013 Core, Microsoft Technology Associate (MTA), Windows Server 2012 Installation & Configuration, SAS Viya 3.5 Administration & Development
Languages
- Arabic, Native
- English, Fluent (Speaking, Reading, Writing)
Websites
References
References available upon request.
Timeline
Senior Clinical Applications Consultant/Technical Lead
Defense Health Organization - UAE Armed Forces
06.2021 - Current
Production Software Engineer (Custom Reporting)
Oracle Cerner
12.2018 - 06.2021
Technical Solutions Architect (AMS)
Oracle Cerner
12.2017 - 12.2018
Support Analyst - Cerner Connect
Oracle Cerner
10.2016 - 12.2017
Computer Engineer - IT Operations
Juma Al-Majid Group
05.2015 - 10.2016
Software Support Engineer
Information Technology Experts (ITX)
08.2014 - 05.2015
Technical Support Associate
Adaptive Tec Soft (ATS)
05.2014 - 08.2014
Bachelor of Computer Engineering -
University of Jordan
Similar Profiles
bader alraeesibader alraeesi
national service at UAE armed forcesnational service at UAE armed forces
Khaled AliKhaled Ali
Administrative Assistant at UAE Armed ForcesAdministrative Assistant at UAE Armed Forces
Hamad AlblooshiHamad Alblooshi
National Service Person at UAE Armed ForcesNational Service Person at UAE Armed Forces
SARAH YOUSSEFSARAH YOUSSEF
Office Manager Cum Executive Assistant at CWB United Legal FirmOffice Manager Cum Executive Assistant at CWB United Legal Firm
Sanidhya MakhechaSanidhya Makhecha
Audit Associate – Global Assurance at KNAV International - H.LG. (Netherlands)Audit Associate – Global Assurance at KNAV International - H.LG. (Netherlands)