Emad Sewilam
Abu Dhabi,UAE
Summary
Dedicated and experienced laundry supervisor with over 17 years of continuous service at 5 stars hotel in Egypt (Movenpick Hotels & Resorts). Skilled in managing laundry operations, team supervision and ensuring high standards of cleaning and guest satisfaction. Seeking to apply my expertise and leadership skills in a new challenging environment where I can grow professionally.
Overview
18
18
years of professional experience
4003
4003
years of post-secondary education
Work History
Laundry Supervisor
Movenpick Hotels & Resorts
Cairo Media City
05.2007 - 05.2025
- Supervising laundry operations including washing, drying, ironing, and packing.
- Managing a team and providing training to junior staff.
- Handling guest requests, phone orders, and forgotten items.
- Tagging and recording items to ensure accurate delivery.
- Inspecting garments and coordinating with the ironing team for quality control.
- Communicating with other hotel departments for smooth service.
- Ensuring hygiene and safety standards are maintained.
- Received multiple 'Employee of the Month' awards.
- Consistently achieved high annual performance evaluations.
- Trusted with additional responsibilities due to reliability and leadership.
Education
Bachelor of Arts - English Department
Banha University
EgyptAssociate of Arts - Arts
Banha University
EgyptSkills
- Cleanliness
- Delivery
- Handling
- Inspection
- Laundry
- Media
- Operations
- Performance
- Phone
- Quality Control
- Safety
- Supervising
- Team Leadership
- Time Management
- Leadership
- Communicating
- Equipment Handling
- Hospitality
- Ironing
- Management
- Mentoring
- Packing
- Performance Evaluations
- Prioritization
- Recording
- Staff Supervision
- Tagging
- Team Supervision
- Training
- Team Leadership & Staff Supervision
- Laundry Equipment Handling
- Time Management & Task Prioritization
- Communication (Arabic & English)
- Guest Relations
- Quality Control & Inspection
- Training & Mentoring Staff
- Problem Solving Under Pressure
- Able to work under pressure and meet tight deadlines
- Punctual, responsible, and detail-oriented
Additional Information
I'm reliable, quick to learn, and always ready to support the team and ensure customer satisfaction. Looking forward to career advancement in hospitality.
Languages
Arabic
Native
English
Fluent
Timeline
Laundry Supervisor
Movenpick Hotels & Resorts
05.2007 - 05.2025
Bachelor of Arts - English Department
Banha University
Associate of Arts - Arts
Banha University
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