Emad Mohammed Elbashir Mohammed Idriss
Ajman
Summary
Having worked in ICT since 2001, I have accumulated a wealth of experience across many sides of technology and business. Since 2005, I have played significant roles and had a positive impact in IT operations as Head of the IT Department in Telecommunications and Oil and Gas fields. Moreover, I was selected by the Minister of Telecommunications and Digital Transformation ministry as an IT consultant to support building IT Strategy for the Ministry and the Sudanese Transitional Government. My ability in leading Digital Transformation was called upon to supervise and manage critical government initiatives.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Manger ICT
SUDAPET Co. Ltd.
01.2021 - Current
- Head of ICT department, responsible for planning, management and execution of SUDAPET ICT strategies along with operations support of all running ICT services to help achieve corporate business goals.
ICT Infrastructure Consultant
Ministry of Telecommunications and Digital Transformation
07.2021 - 12.2021
- Work as direct IT consultant for Minister of Telecommunications and Digital Transformation in Digital Transformation projects and plan and designing technical requirements for the Mystery and Sudan Government strategy in addition to support the National Information Center Management on the Infrastructure Projects and Operations.
- Develop and design of complex ICT infrastructure and network services for MTDT and wider to Sudan Government agencies.
- Establish and manage government Data centers using latest technology in addition streamlining and standardizing various data centers currently operating.
- Manage the production and coordination of design, specifications, reports, and studies for ICT physical infrastructure / network design for MDT and Sudan Government agencies.
- Ensuring high performance and high availability of ICT systems, infrastructure, and networks
- Develop and implement data and infrastructure governance framework across Sudan government.
- Develop standards and ensure the implementation of user centered ICT infrastructure service management for all government agencies.
- Perform technical site surveys, site investigations, management of site installation activities, building services prerequisites for ICT systems including power, heat and environmental criteria for safe operations and technical assurance when delivering ICT physical infrastructure.
- Oversee and manage sourcing and procurement of ICT infrastructure across Sudan Government Agencies.
Head Of IT Department
Canar Telecommunications Co.
08.2008 - 01.2021
- Head of IT Department, Responsible of overall IT functions planning & design, budgeting, projects and operations management in all areas Telecommunications Billing, Applications, Infrastructure and Data Center
- In addition to developing of corporate enterprise, business, products concern IT area and support on Canar establishment of Canar Digital services for customers.
- Main Achievements: -
- Implementation of Huawei CBS for Canar LTE network.
- IT Corporate Services design and implementation (Hosting, Co-locations) for customers.
- Canar ICT Digital Transformation roadmap design and planning.
- IT Operation Management as services for Cooperate customers.
- ERP System Upgrade and enhancement to control corporate billing gaps and manual operations.
- Implementation of SMSC, Bulk Messaging and USSD Systems for Canar & Corporate customers.
- Upgrade and enhancement of Security systems (Firewalls, VPN, Filtering, Spam Filter, and traffic monitoring).
- IT Infrastructure transformation to Virtualization and shared resources.
- Billing system upgrade and services provisioning enhancement.
- Business Process Management (BPM) implementation and automation for company operations.
- Implementation for payment through banking systems channels and mobile applications.
- Develop IT OLI & KPIs Internally and Etisalat Group KPIs
- IT Policies & Procedures and Operations guides design and implementation.
- Implementation of interconnection system and Routing optimizations (i-conX).
- Implementation for payment through scratch cards.
- Implementation of Altitude IP Call Center system for Individual Customers & NOC and hosting for corporate customers.
- Close Billing system gaps and enhance the billing system.
Senior Manager IoT Support Operation Center
Vision Valley
05.2018 - 09.2018
- Establish the IoT SOC to oversee the operation and managed services for different IoT platforms responsible for monitoring and assessing the efficiency of operational processes and procedures, tuning, reporting, documenting, and implementing the operation best practices to meet the customer expectation and deliver the contract level of satisfaction.
- Main Achievements: -
- Establish the communications plan and process internal and external for the IoT SOC team.
- Establish the Operations KPIs for the IoT system.
- Manage Services design and proposals
Manager Data Center
Canar Telecommunications Co.
11.2008 - 04.2016
- Managing the IT Data Center Planning, Operations and Data Center related Asset Control.
- Main Achievements: -
- Establishment and Migration for IT new Data Center Project Management
- Business continuity implementation for storage level.
- IT Co-Location & Hosting implementation and management for customers.
Acting Team Leader IT Projects & Architecture
Canar Telecommunications Co.
06.2007 - 08.2008
- Development for the new Services and Business requirements.
- Management and Development for System Integration.
- Management for IT related Projects.
- Change Management.
- Training & Coaching for new IT Staff
Team Leader Applications & Database
Canar Telecommunications Co.
03.2007 - 08.2008
- Leading & Coaching the Applications and the Database Administration teams:
- Oracle E-Business 11i (ERP) Team.
- Interconnections Billing Team.
- IP Contact Center Team.
- Reporting System Team.
- Database & System Administration Team.
Applications & Database Administrator
Canar Telecommunications Co.
10.2005 - 03.2007
- Oracle E-Business 11i (ERP) Application System & Database Administration.
- Web Self Care Oracle Portal Management.
- Billing Reporting System Management.
E-Mail & System Administrator
Canar Telecommunications Co.
08.2005 - 02.2006
- Member of the Establishment Team for Canar IT Environment & Services.
- MS Exchange Canar mail system Implementation & administration.
- Implementation and Administration for the Windows Server Environment.
- Canar Public DNS System Implementation & Administration.
Senior Lecturer
Aptech Computer Education (Nigh Shift at Riyadh Center)
08.2002 - 10.2005
- Handling students Exams
- Supervising Students Projects
- Teaching: -
- Oracle DBA & Developer Courses
- Visual Basic 6.0
- Windows Server
- E-Commerce Applications Development (Scripting Client/Server, Site Server Commerce Edition 3.0, MS InterDev 6.0, SQL Server 2000)
- Programming Languages (Java, C++, C) .Net Languages (VB, C#)
- Dream Waver & MS FrontPage
- Office Applications (Access, Excel, Word, PowerPoint)
- Linux OS
Database Administrator
The Central Trading Co. Ltd
07.2002 - 08.2005
- Database Administration.
- Microsoft Exchange Administration.
- Network Administration and Support (HQ, Bahri, Medani, Port-Sudan and Sales Shops).
- Application Developing & Maintenance for the Stock, Sales, and accounting System – HQ & Medani Branch.
- Website Administration.
- Staff Training.
- Support of developing and implementing the IT policies & procedures (ISO 9001:2000).
Developer and Network Administrator
Sudanese Army - Logistics and Supply Unit (National Services)
11.2001 - 12.2002
- Application Analysis & Developing & Maintenance for the Logistics and Supply operations for the Sudanese army.
- Network Installation & Administration (Upgrading the servers from NT 4.0 to Windows 2000 Server)
- Hardware Maintenance
- Training & Development for the team members
System Support
National Identity System - Interior Ministry
05.2002 - 08.2002
- Tune and Enhancing the Application Performance
- Database Maintenance and Support
- Developed reporting system for the Operation Monitoring & Control
Developer
Computer Science Corporation
04.2001 - 09.2001
- Development of Assets Management System for Sudanese Pipelines
- Supporting Accounting system for Sudanese Pipelines
Education
MBA - Project Management
Garden City College
Khartoum, Sudan01.2015
MSc - Computer Sciences
Faculty of Mathematical Sciences University of Khartoum
Khartoum, Sudan01.2004
BSc - Computer Sciences
Faculty of Mathematical Sciences University of Khartoum
Khartoum, Sudan01.2002
Skills
- IT Planning and Budget Control
- IT Operations Management
- IoT Technology and Operation
- IT Architecture Design
- IT Auditing and Revenue Assurance
- Telecommunication Billing and Charging
- System Integration
- IT Project Management
- Data-center Management
- Performance Management
- Staff Development
- Staff Management
- Team Leadership
- IT Processes and Procedures
Certification
- ISACA Certified Information Systems Auditor (CISAU) – Exam Preparation Course, Skillsoft, Global Knowledge UAE, 03/2023
- ISACA Certified in Risk and Information Systems Control (CRISC) – Exam Preparation Course, Skillsoft, Global Knowledge UAE, 10/2022
- EXIN EPI Data Centre Foundation, EXIN, EPI - Enterprise Products Integration Pte Ltd, 01/2023
- ITIL 4 Foundation Certificate in IT Service Management, PeopleCert, AXELOS, 06/2022
- Digital Transformation, EPI - Enterprise Products Integration Pte Ltd, 12/2021
- Data Centre Foundation Course, EPI - Enterprise Products Integration Pte Ltd, 12/2021
- Project Management Professional Preparatory Course – Training Program, Milestone Training Center -Sudan, 07/2016
- Negotiation Skills – Training Program, ICQ -Sudan, 09/2014
- 4th Dimensional Management – Training Program, Etisalat Academy, 11/2013
- IIBA Certified Business Analysis Professional – Training Participation, Sudanese Centre for Engineering and Environmental Studies (SCEES), 12/2010
- ISACA Certified Information System Auditor – Training Participation, LKS - Sudan, 11/2009
- People Development – Training Program, Etisalat Academy, 07/2007
- Oracle Certified Association (OCA) – Database Administrator, Oracle University, Egypt, 06/2006
- Linux System Administration, Motilities FZ LLC, Dubai, UAE, 03/2004
- Aptech Computer Education Certified Trainer, Aptech Computer Education, Sudan, 06/2003
References
References are available upon request.
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
ICT Infrastructure Consultant
Ministry of Telecommunications and Digital Transformation
07.2021 - 12.2021
Manger ICT
SUDAPET Co. Ltd.
01.2021 - Current
Senior Manager IoT Support Operation Center
Vision Valley
05.2018 - 09.2018
Manager Data Center
Canar Telecommunications Co.
11.2008 - 04.2016
Head Of IT Department
Canar Telecommunications Co.
08.2008 - 01.2021
Acting Team Leader IT Projects & Architecture
Canar Telecommunications Co.
06.2007 - 08.2008
Team Leader Applications & Database
Canar Telecommunications Co.
03.2007 - 08.2008
Applications & Database Administrator
Canar Telecommunications Co.
10.2005 - 03.2007
E-Mail & System Administrator
Canar Telecommunications Co.
08.2005 - 02.2006
Senior Lecturer
Aptech Computer Education (Nigh Shift at Riyadh Center)
08.2002 - 10.2005
Database Administrator
The Central Trading Co. Ltd
07.2002 - 08.2005
System Support
National Identity System - Interior Ministry
05.2002 - 08.2002
Developer and Network Administrator
Sudanese Army - Logistics and Supply Unit (National Services)
11.2001 - 12.2002
Developer
Computer Science Corporation
04.2001 - 09.2001
MBA - Project Management
Garden City College
MSc - Computer Sciences
Faculty of Mathematical Sciences University of Khartoum
BSc - Computer Sciences
Faculty of Mathematical Sciences University of Khartoum
Similar Profiles
SHAZA HUSSEIN OSMAN AHMEDSHAZA HUSSEIN OSMAN AHMED
Section Head-Contracts at Sudapet Co. Ltd.Section Head-Contracts at Sudapet Co. Ltd.
Mostafa HamedMostafa Hamed
Vendor Performance in Recruitment at Emirates NBDVendor Performance in Recruitment at Emirates NBD
Sajidh AlsharifSajidh Alsharif
Medical Representative at Primo Beauty CareMedical Representative at Primo Beauty Care