Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Custom
Affiliations
References
Quote
Timeline
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EMADELDIN MAHMOUD

EMADELDIN MAHMOUD

Ras al-Khaimah,Imarat Ra's al Khaymah

Summary

I'm well experienced in the Hospitality industry catering in all of (Airlines, Hospitals, Petroleum companies) and Hotels as well. Organized administrative worker with knowledge and experience to oversee [Type] team. Expert in clerical work with advanced software skills. Accomplished in meeting deadlines and guiding staff to exceed quality objectives. Results-driven office team leader with strong administrative background. Evaluates and improves team performance with proactive mindset. Consistently enforces policies and tackles process inefficiencies. Organised administrative worker with knowledge and experience to oversee [Type] team. Expert in clerical work with advanced software skills. Accomplished in meeting deadlines and guiding staff to exceed quality objectives. Talented Supervisor with excellent issue and conflict resolution skills, bringing more than [Number] years of experience driving team and organisational success. Highly effective and knowledgeable in process improvement and inventory control. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Accomplished Supervisor drives success and directs high-producing teams while bolstering morale. Experienced in using cost-reduction methods and streamlining production processes. Focused on meeting customer expectations and achieving company goals. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Driven Supervisor effective in creating positive environments where employees can thrive and succeed. Dynamic, reliable and committed. Looking for new sales role where hard work and dedication will be highly valued.

Overview

13
13
years of professional experience

Work History

Catering Senior Supervisor

Keita Catering Company
Abu Dhabi, UAE
07.2023 - 07.2025
  • Ensure Good Food Hygiene, Health And Safety Practices
  • Coaching And Giving Regular Feedback On Performance And Conducting Appraisals To Deliver Excellent Customer Service
  • Deal With Day To Day Staffing Changes And Challenges As They Occur.
  • Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.
  • Set office policies and procedures to keep team members coordinated.
  • Identified operational problems and proposed solutions to management, improving service efficiency.
  • Created and submitted progress reports to upper management.
  • Evaluated performance of [Number] clerical workers against company standards.
  • Delivered new hire training and mentored established staff on processes and procedures.
  • Input current metrics into tracking documents and spreadsheets and prepared reports.
  • Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
  • Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.

Restaurant Manager

Marriott Hurghada Resort
Horghada, Egypt
01.2016 - 01.2020
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Built loyal customer base by creating welcoming environment with top quality service.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Delivered in-depth training to customer-facing staff, promoting strong service performance.

Head Waiter

Arabian Park Hotel
Dubai, UAE
01.2013 - 01.2016
  • Upsold sides and beverages to increase restaurant revenue.
  • Cultivated and nurtured positive relationships with all staff members, significantly reducing turnover.
  • Trained and supervised wait staff to maintain first-class customer service standards.
  • Guided guests through menus while demonstrating detailed knowledge of dishes and ingredients.

Education

BACHELOR'S - Hotels And Tourism

Alex. University
01.1992 -

Skills

  • Time
  • Management
  • Communication
  • Skills
  • Microsoft Skills
  • Leadership Skills
  • Flexibility
  • Problem Solving
  • Working Under
  • Pressure
  • Issue resolution
  • Team supervision
  • Business development

Languages

Arabic
Fluent
English
Fluent
French
Advanced

Personal Information

Title: Catering Senior Supervisor

Custom

  • Music Reading
  • Travel Yoga

Affiliations

  • GARDENING
  • READING BOOKS

References

References available upon request.

Quote

If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake

Timeline

Catering Senior Supervisor

Keita Catering Company
07.2023 - 07.2025

Restaurant Manager

Marriott Hurghada Resort
01.2016 - 01.2020

Head Waiter

Arabian Park Hotel
01.2013 - 01.2016

BACHELOR'S - Hotels And Tourism

Alex. University
01.1992 -
EMADELDIN MAHMOUD