Eman Ahmed
Abu Dhabi
Summary
Sales professional with expertise in business development, B2B sales, and software sales. Demonstrates strong skills in negotiation, upselling, and prospecting to drive revenue growth and build lasting customer relationships. with exceptional organisational skills and the ability to multitask effectively. Adept at team building, problem-solving, and fostering communication to achieve business objectives. Committed to leveraging sales skills and customer relations expertise to deliver impactful results in dynamic environments.
Overview
11
11
years of professional experience
1
1
Certification
Work history
Relationship Manager
NAGA
Abu Dhabi
02.2024 - 03.2025
- Handling the onboarding process for new clients, ensuring a smooth transition and effective implementation of services
- Pursuing new business opportunities by forging strong networks and contacting potential buyers.
- Managing complex client portfolios to maintain profitable relations.
- Negotiating high-value sales contracts and account agreements, solidifying mutually beneficial partnerships.
- Meeting challenging sales targets consistently through dedicated efforts.
Sales Account Manager
Brombeer IT Systems
Abu Dhabi
02.2023 - 10.2023
- Effectively managed complex sales cycles, from initial demo through negotiation to successful deal closure
- Formulated and executed strategic account plans, identifying new sales opportunities, and implementing retention strategies for long-term client satisfaction
- Collaborated with internal teams to ensure the quality of marketing campaigns, defining objectives, goals, and deliverables to secure qualified leads
- Developed new business opportunities for increased revenue.
- Presented sales reports at monthly review meetings.
Account Manager
Janus Group
Abu Dhabi
08.2020 - 11.2021
- Managed high-value customer accounts, built long-term relationships with vendors and customers, and developed 50+ new accounts generating over $2M in annual revenue
- Collaborated with the internal sales team to ensure the successful implementation and delivery of client projects
- Collaborated with team to quickly resolve customer complaints with appropriate action
- Effectively carried approximately 150 cold calls daily
- Arranged and attended networking events, expanding professional contacts and prospects.
Business Development Executive
Proceeds World
Khartoum
03.2014 - 02.2016
- Negotiated four of the largest sales agreements that the company had ever won
- Streamlined internal processes, resulting in a 20% improvement in operational efficiency
- Actively identified, solicited and motivated targeted prospects using different methods
- Trained and mentored the sales team to deliver exceptional support and resolve issues promptly
- Maintained updated knowledge of industry trends through continuous learning and professional development.
Education
Bachelor - Business Studies - Communications and Management
Sudan University of Science and Technology
01.2013 - 1 2017
Skills
- Microsoft Office
- Google Suite
- Microsoft Windows 10
- Negotiation
- Sales Skills
- Communication Skills
- Team Building
- Customer Relations
- Organizational Skills
- Multitasking
- Problem-Solving Abilities
- Business development
- Upselling
- Software sales
- Prospecting
- B2B sales
Websites
Custom
- Arabic, Native
- English, Fluent (speaking, reading, writing)
- French, Beginner (speaking, reading); basic (writing)
Languages
English
Fluent
Arabic
Native
French
Elementary
Certification
Project management professional
Timeline
Relationship Manager
NAGA
02.2024 - 03.2025
Sales Account Manager
Brombeer IT Systems
02.2023 - 10.2023
Account Manager
Janus Group
08.2020 - 11.2021
Business Development Executive
Proceeds World
03.2014 - 02.2016
Bachelor - Business Studies - Communications and Management
Sudan University of Science and Technology
01.2013 - 1 2017
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