Eman AlDajani
Sharjah
Summary
Highly skilled professional with expertise in Microsoft Office, exceptional communication skills, and a proven track record in client account management. Demonstrates strong problem-solving abilities, time management, and the capacity to build and maintain customer relationships. Adept at managing deadlines and persuading stakeholders, with a focus on achieving organisational goals through effective organisation and strategic planning.
Overview
1
1
year of professional experience
Work history
PATIENT RELATION COORDINATOR
Ibtesam Medical Center
Ajman, UAE
02.2022 - 11.2022
- Encourage excellent standards of Customer Service are delivered across the clinic patients.
- Follow up with patient appointments and confirmations.
- Communicate with the patients after visit with results and follow-up.
- Recording patient issues/complaints on the informal complaints log.
- Promote the clinic services and packages to the patients.
- Created detailed schedules to streamline work processes.
Education
Human Resource - Arabic and English
City University Ajman
Ajman 11.2023 -
High School -
National Charity School
Dubai 05.2010 - 05.2021
Skills
- Expert In Microsoft Office
- Communication Skills
- Highly organized
- Problem solver
- Time management
- Deadline management
- Client account management
- Customer relationship building
Languages
Arabic
English
Personal Information
- Date of birth: 01/10/03
- Nationality: Jordanian
- Marital status: Single
- Visa status: Resident
Timeline
Human Resource - Arabic and English
City University Ajman
11.2023 -
PATIENT RELATION COORDINATOR
Ibtesam Medical Center
02.2022 - 11.2022
High School -
National Charity School
05.2010 - 05.2021
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