Eman AlDajani

Sharjah

Summary

Highly skilled professional with expertise in Microsoft Office, exceptional communication skills, and a proven track record in client account management. Demonstrates strong problem-solving abilities, time management, and the capacity to build and maintain customer relationships. Adept at managing deadlines and persuading stakeholders, with a focus on achieving organisational goals through effective organisation and strategic planning.

Overview

year of professional experience

Work history

PATIENT RELATION COORDINATOR

Ibtesam Medical Center

Ajman, UAE

02.2022 - 11.2022

Encourage excellent standards of Customer Service are delivered across the clinic patients.
Follow up with patient appointments and confirmations.
Communicate with the patients after visit with results and follow-up.
Recording patient issues/complaints on the informal complaints log.
Promote the clinic services and packages to the patients.
Created detailed schedules to streamline work processes.

Education

Human Resource - Arabic and English

City University Ajman

Ajman

11.2023 -

High School -

National Charity School

Dubai

05.2010 - 05.2021

Skills

Expert In Microsoft Office
Communication Skills
Highly organized
Problem solver

Time management
Deadline management
Client account management
Customer relationship building

Languages

Arabic

English

Personal Information

Date of birth: 01/10/03
Nationality: Jordanian
Marital status: Single
Visa status: Resident

Timeline