EMAN HAMAD
Dubai,UAE
Summary
- Serves visitors by greeting, welcoming, and directing them appropriately
- Collaborated effectively with customers and staff to maintain smooth-running company operations.
- Answered and directed incoming calls to relevant staff members using multi-line telephone system
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
- Captured and processed client information, entering data into online systems for wider company use.
- Managed external correspondence by drafting client emails and letters.
- Outgoing and friendly Receptionist offering dynamic client engagement. Excels in calendar management and scheduling, data entry and database administration.
- Knowledgeable and professional Receptionist skilled in administrative support and customer service objectives. Brings 10 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.
Overview
2
2
years of professional experience
Work history
RECEPTIONIST/ADMINSTRATION STAFF/CUSTOMER SERVICE
Osraty for physio and rehab
Dubai, UAE
2021.07 - Current
- Collaborated effectively with customers and staff to maintain smooth-running company operations
- Answered and directed incoming calls to relevant staff members using multi-line telephone system
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance
- Captured and processed client information, entering data into online systems for wider company use
- Managed external correspondence by drafting client emails and letters
Education
Bachelor of Commerce - Accounting Division
/2011 - /2015
Skills
- Record-keeping and bookkeeping
- scheduling
- Multi-line telephone skills
- Security awareness
- Office equipment operations
- Email management
- Flexible
- Data entry
- Customer and client relations
- Document control
- Multiple appointment booking skills for clients
- Customer service
- I have a good background to apply for insurance
Languages
Arabic
Native
English
Advanced
Timeline
RECEPTIONIST/ADMINSTRATION STAFF/CUSTOMER SERVICE - Osraty for physio and rehab
2021.07 - Current
Alexandria University Faculty of Commerce - Bachelor of Commerce, Accounting Division
/2011 - /2015