Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic

Eman nur

Abu,Shukhbot

Summary

to accept a position that utilizes my customer service skills, and offers opportunities to advance while working in a friendly and co-operative team environment

Hard-working with strong organizational skills. Achieves company goals through exceptional planning and prioritization.

Overview

8
8
years of professional experience
2
2
years of post-secondary education

Work history

Secretary

cocoa sweet company
kuwait, qurain
06.2023 - 05.2024
  • Handled customer inquiries effectively; increased customer satisfaction rates.
  • Performed data entry tasks; ensured accurate record keeping within the company database.
  • Created a systematic filing system, ease of document retrieval was achieved.
  • Utilised Microsoft Office Suite skills to create crisp presentations and detailed spreadsheets.

Receptionist

amal brazilian company
kuwait, sabah al salem
09.2020 - 09.2022
  • Maintained accurate logs of visitor entries for security purposes.
  • Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
  • Directed visitors and clients to appropriate staff, ensuring efficient service delivery.

Security assistant

autism center
kuwait, Jabriya
01.2019 - 07.2019
  • Provided high-level security to visitors, staff and assets by patrolling the premises.
  • Organised training sessions for new recruits imparting key knowledge about company's security procedures.
  • Assisted in the execution of emergency response plans with diligence and precision.

Medical secretary

mubarak hospital
kuwait, Jabriya
11.2017 - 03.2018
  • Provided administrative support to medical staff, enhancing their productivity levels.
  • Co-ordinated health insurance claims for timely reimbursements.
  • Helped maintain cleanliness within consultation rooms, promoting a healthy environment.
  • Transcribed medical reports accurately, reducing errors in documentation.

Receptionist

beauty moon clinic
kuwait, salmiya
01.2016 - 05.2016
  • Utilised multi-line telephone system to manage incoming calls effectively.
  • Facilitated prompt issue resolution through careful tracking of complaints until they were fully addressed.
  • Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
  • Answered and helped resolve enquiries from clients, vendors and general public.

Education

Diploma - Secretarial and office administration

The PUBLIC AUTHORITY FOR APPLIED EDUCATION
KUWAIT
01.2017 - 01.2019

Salmiya high school for girls
Kuwait

Skills

  • Customer relationship management software
  • Telephone protocol knowledge
  • Time management excellence
  • Filing organisation
  • flexible and relible
  • Event planning expertise
  • ability to learn fast
  • Client liaison
  • can work under pressure, take responsibility

Languages

English
Elementary
Arabic
Intermediate

Affiliations

  • flower coordinator
  • event planner

Timeline

Secretary

cocoa sweet company
06.2023 - 05.2024

Receptionist

amal brazilian company
09.2020 - 09.2022

Security assistant

autism center
01.2019 - 07.2019

Medical secretary

mubarak hospital
11.2017 - 03.2018

Diploma - Secretarial and office administration

The PUBLIC AUTHORITY FOR APPLIED EDUCATION
01.2017 - 01.2019

Receptionist

beauty moon clinic
01.2016 - 05.2016

Salmiya high school for girls

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Eman nur