Summary
Overview
Work History
Education
Skills
Timeline
Generic
EMERSON B. SANTOS

EMERSON B. SANTOS

Dubai

Summary

Knowledgeable Implementation Manager with more than 6 years of experience driving critical technology planning and deployment. Researched approach to assessing installation, maintenance and troubleshooting barriers to determine corrective action. Comprehensive resource for managing implementations throughout lifecycle. Extensive oversight for documentation to streamline setup and preservation processes.

Overview

24
24
years of professional experience

Work History

Maintenance/Refurbishment Manager

Powerhouse Realestate
06.2021 - Current
  • Performed duties in accordance with applicable standards, policies, and regulatory guidelines to promote a safe working environment.
  • Proved successful working within tight deadlines and a fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, and handled challenging situations with ease.
  • Identified issues, analyzed information, and provided solutions to problems.
  • Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
    Handled [Nu
  • Improved operations through consistent hard work and dedication

Implementation Manager

Sotech llc
04.2020 - 06.2021
  • Researched and resolved barriers to successful system functionality, improving support and issue resolution.
  • Collaborated with team leader to cultivate resources and reference material for technical installation, troubleshooting and maintenance.
  • Pulled from knowledge of technical industry and technological developments to drive IT deployments.
  • Led technology roadmapping, conducting research, development and installation according to deployment specifications.
  • Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
  • Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.

Senior Home Automation and Security System Technician

Al Asbab LLC FZ
06.2014 - 02.2020
  • Project implementation in charge
  • Educated customers on effective use of security systems.
  • Installed various types of high-tech security systems such as access and elevator controls, alarms and video surveillance systems.
  • Certified KNX Partner, Technician
  • Undergo Crestron trainings CTI-P101 and DMC-D-4k Project Design, Estimation and BOQ costing Rack infrastructure
  • Perform routine diagnostic checks on automated systems, monitor automated systems, isolate problems and perform repairs
  • Cable dressing with proper label on end to end point
  • Switches configuration and assigning vlan’s on switches
  • Installation for Home Automation Equipment and lighting as per client requirements
  • (Crestron and élan platforms.)
  • Installation and configuration of Security System such as CCTV, Intercoms and alarm, Door Access, Biometrics for Attendance and Access PA System.) Installation and Configuration of Home Cinemas System
  • Electrical installation and DB Dressing for both low and high Voltage current
  • IT System Migration Installer and rack re-dressing.

General Electrician and concession machine technician

Gulf Film LLC, Grand Cinemas, Deira
Dubai
04.2003 - 05.2014
  • Installs electrical equipments, devices and wirings in accordance with the defined specification
  • Determines the cause of fault and makes a good decision to repair malfunction
  • Responsible for conducting test and inspection of electrical equipments or devices and services for the purpose of evaluating their performance
  • Collaborates with the cinema in-charge to identify defined maintenance problem and solves through communication in case of emergency situation while they are waiting for the assistance to come
  • Troubleshoots machine equipment of cinema concession
  • Assists and evaluates which part is needed for replacement then repair to condition the machine for normal and proper operation
  • Checks machine and do the preventive maintenance to prevent fault and makes corrective maintenance if necessary
  • Makes sure cinema’s electrical and facilities are met with the good working conditions and secured from any damages
  • Provides daily, weekly, and monthly reports
  • Solves unexpected ordeal and predicament by reasonable judgment and analysis for a favorable result
  • Worked from ladders, scaffolds and lifts to install, maintain or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
  • Worked with various types of cableways, conduits and other electrical raceways.

Sales Supervisor

Mercury Avenue. Libis
Pasig City
01.2001 - 04.2003
  • Preparing the weekly and monthly reports
  • Assigned in the customer service support with the goal of hitting the store sales quota
  • Monitoring slow moving items which are subject for price revision
  • Monitoring items both in the selling area and warehouse and order as required
  • Promoting product to achieve sales target
  • Handles and conducts daily and monthly inventory reports and essential part of yearly audit
  • Administers consistent monthly staff meeting for target setting of goals and objectives
  • Supervise all departments in absence of the Store manager

Electrician / Installer

Goldlink System Technology Co
Makati City
10.1998 - 12.2000
  • Assigned in various electrical projects
  • Executed electrical wiring plan diagram such as power outlet, lighting and auxiliary
  • Bent conduit for installation
  • Laid-out wiring floor plan
  • Terminated electrical wiring
  • Troubleshoot electrical failure
  • Performed other related duties as require

Crew Chief / Trainer

Jollibee Foods Corporation
Pasig City
02.1998 - 08.1998
  • Ensured food safely and maintained adequate quantity of available products on the bin
  • Supervised crew on duty and Customer services
  • Trained and oriented newly hired crew on various work stations
  • Cash handling and cashiering and shift assessment report
  • Verified safe / company vault
  • Semi-monthly inventory
  • Daily / monthly building maintenance
  • Equipment maintenance / pull-out
  • Crew of the Month awardee for two months
  • Promoted to a Crew Chief and Crew Trainer
  • Trained all team members on key roles to maintain flexibility.
  • Supervised crew in daily inspections, troubleshooting and preventive maintenance on [Type] aircraft.

Education

High School Diploma -

Pateros Catholic School
Philippines
03.2017

Skills

  • Technical Industry Knowledge
  • Project Records
  • Project Manager Supervision
  • Professional Relationships
  • Technical Installations
  • Implementation Management

Timeline

Maintenance/Refurbishment Manager

Powerhouse Realestate
06.2021 - Current

Implementation Manager

Sotech llc
04.2020 - 06.2021

Senior Home Automation and Security System Technician

Al Asbab LLC FZ
06.2014 - 02.2020

General Electrician and concession machine technician

Gulf Film LLC, Grand Cinemas, Deira
04.2003 - 05.2014

Sales Supervisor

Mercury Avenue. Libis
01.2001 - 04.2003

Electrician / Installer

Goldlink System Technology Co
10.1998 - 12.2000

Crew Chief / Trainer

Jollibee Foods Corporation
02.1998 - 08.1998

High School Diploma -

Pateros Catholic School

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EMERSON B. SANTOS