Polished Hospitality professional with history of success in high-volume environments. Top-notch communicator adept at providing pleasant and personable service while maintaining efficiency. Service-oriented with excellent organization and task-management skills.
Overview
6
6
years of professional experience
Work History
Security Guard
Uniforce Security Services
Dubai, United Arab Emirates
10.2021 - Current
Enhanced overall security by conducting thorough patrols and monitoring premises.
Reduced incidences of theft by implementing effective access control measures.
Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Responded to emergencies promptly, ensuring the safety of all individuals on site.
Improved response time to incidents by maintaining clear communication channels with team members.
Assisted in the development of comprehensive security plans for special events and occasions.
Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
Bell Attendant
Maple Wood Hotel
Kumasi,Ghana
02.2018 - 07.2021
Maintained a welcoming atmosphere in the hotel lobby, offering assistance and information to guests.
Enhanced guest experience by promptly greeting and assisting with luggage upon arrival and departure.
Improved overall guest satisfaction by providing personalized recommendations for local attractions, dining options, and events.
Developed rapport with repeat clientele through attentive service tailored to individual preferences over multiple visits.
Supported event set-up and tear-down efforts as needed, contributing to successful functions held at the hotel.
Promoted hotel amenities and services effectively when interacting with guests during their stay.