Emmanuel Frimpong
Dubai
Summary
Polished Hospitality professional with history of success in high-volume environments. Top-notch communicator adept at providing pleasant and personable service while maintaining efficiency. Service-oriented with excellent organization and task-management skills.
Overview
6
6
years of professional experience
Work History
Security Guard
Uniforce Security Services
10.2021 - Current
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Reduced incidences of theft by implementing effective access control measures.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Improved response time to incidents by maintaining clear communication channels with team members.
- Assisted in the development of comprehensive security plans for special events and occasions.
- Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
Bell Attendant
Maple Wood Hotel
02.2018 - 07.2021
- Maintained a welcoming atmosphere in the hotel lobby, offering assistance and information to guests.
- Enhanced guest experience by promptly greeting and assisting with luggage upon arrival and departure.
- Improved overall guest satisfaction by providing personalized recommendations for local attractions, dining options, and events.
- Developed rapport with repeat clientele through attentive service tailored to individual preferences over multiple visits.
- Supported event set-up and tear-down efforts as needed, contributing to successful functions held at the hotel.
- Promoted hotel amenities and services effectively when interacting with guests during their stay.
Education
High School Diploma -
Ejisu Senior High/Technical School
Ghana,Ejisu07.2016
Skills
- Transportation Coordination
- Initiative and Self-Motivation
- Knowledge of local area
- Professional Appearance
- Room service coordination
- Team player attitude
Timeline
Security Guard
Uniforce Security Services
10.2021 - Current
Bell Attendant
Maple Wood Hotel
02.2018 - 07.2021
High School Diploma -
Ejisu Senior High/Technical School
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