Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic
EMMANUEL GYAMFI

EMMANUEL GYAMFI

DUBAI,United Arab Emirates

Summary

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Dynamic hospitality professional focused on delivering the highest standards customer service. Thinks critically with can-do attitude for successful restaurant operations.

Overview

5
5
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

BARISTA/WAITER

JUMEIRAH LIVING MARINA GATE
DUBAI, UAE
06.2022 - 07.2023
  • Enhanced bar efficiency by keeping work areas tidy and well-stocked.
  • Implemented hygiene standards throughout café premises for public health safety compliance.
  • Assisted in inventory control measures for effective stock management.
  • Exhibited knowledge of various coffee blends for enhanced customer experience.

RETAIL SALES ASSOCIATE

DRESSBEST UNIFORMS AND COPERATE WEAR
DUBAI, UAE
10.2020 - 04.2022
  • Enhanced customer satisfaction by addressing and resolving complaints efficiently.
  • Collaborated with team members for efficient store operations.
  • Handled cash transactions accurately maintaining financial integrity.
  • Managed stock levels for optimal store performance.

BARISTA

TOPLUM CAFE
DUBAI, UAE
01.2020 - 09.2021
  • Exhibited knowledge of various coffee blends for enhanced customer experience.
  • Ensured freshness of pastries on display, contributing to overall quality assurance.
  • Demonstrated proficiency in operating espresso machines with precision and care.
  • Offered personalised beverage recommendations, enhancing customer rapport.

WAITER

SOCIETY CAFE DXB
DUBAI, UAE
02.2018 - 01.2020
  • Delivered excellent customer service through friendly and polite interaction.
  • Maintained professional appearance throughout shifts, reflecting positively on establishment image.
  • Demonstrated proficiency in using Point of Sale systems for accurate billing.
  • Accommodated special dietary requests, enhancing customer dining experience.
  • Practiced healthy and safety measures to comply with regulations.

Education

Higher National Diploma - FASHION DESIGN AND TEXTILES STUDY

KUMASI TECHNICAL UNIVERSITY
KUMASI / GHANA
04.2013 - 06.2016

High School Diploma - VISAUAL ARTS

NSUTAMAN CATHOLIC SENIOR HIGH SCHOOL
NSUTA / GHANA
08.2007 - 06.2011

Skills

  • Creative coffee presentation
  • Punctuality maintenance
  • Multitasking proficiency
  • Positive attitude under pressure
  • Food safety regulations

Affiliations

  • DRAWING

Accomplishments

    EMPOLYEE OF MONTH

Certification

BASIC FOOD HYGIENE SAFETY CERTIFICATE

References

References available upon request.

Timeline

BARISTA/WAITER

JUMEIRAH LIVING MARINA GATE
06.2022 - 07.2023

RETAIL SALES ASSOCIATE

DRESSBEST UNIFORMS AND COPERATE WEAR
10.2020 - 04.2022

BARISTA

TOPLUM CAFE
01.2020 - 09.2021

WAITER

SOCIETY CAFE DXB
02.2018 - 01.2020

Higher National Diploma - FASHION DESIGN AND TEXTILES STUDY

KUMASI TECHNICAL UNIVERSITY
04.2013 - 06.2016

High School Diploma - VISAUAL ARTS

NSUTAMAN CATHOLIC SENIOR HIGH SCHOOL
08.2007 - 06.2011

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EMMANUEL GYAMFI