EMMANUEL GYAMFI
DUBAI,United Arab Emirates
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Dynamic hospitality professional focused on delivering the highest standards customer service. Thinks critically with can-do attitude for successful restaurant operations.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
BARISTA/WAITER
JUMEIRAH LIVING MARINA GATE
DUBAI, UAE
06.2022 - 07.2023
- Enhanced bar efficiency by keeping work areas tidy and well-stocked.
- Implemented hygiene standards throughout café premises for public health safety compliance.
- Assisted in inventory control measures for effective stock management.
- Exhibited knowledge of various coffee blends for enhanced customer experience.
RETAIL SALES ASSOCIATE
DRESSBEST UNIFORMS AND COPERATE WEAR
DUBAI, UAE
10.2020 - 04.2022
- Enhanced customer satisfaction by addressing and resolving complaints efficiently.
- Collaborated with team members for efficient store operations.
- Handled cash transactions accurately maintaining financial integrity.
- Managed stock levels for optimal store performance.
BARISTA
TOPLUM CAFE
DUBAI, UAE
01.2020 - 09.2021
- Exhibited knowledge of various coffee blends for enhanced customer experience.
- Ensured freshness of pastries on display, contributing to overall quality assurance.
- Demonstrated proficiency in operating espresso machines with precision and care.
- Offered personalised beverage recommendations, enhancing customer rapport.
WAITER
SOCIETY CAFE DXB
DUBAI, UAE
02.2018 - 01.2020
- Delivered excellent customer service through friendly and polite interaction.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Demonstrated proficiency in using Point of Sale systems for accurate billing.
- Accommodated special dietary requests, enhancing customer dining experience.
- Practiced healthy and safety measures to comply with regulations.
Education
Higher National Diploma - FASHION DESIGN AND TEXTILES STUDY
KUMASI TECHNICAL UNIVERSITY
KUMASI / GHANA 04.2013 - 06.2016
High School Diploma - VISAUAL ARTS
NSUTAMAN CATHOLIC SENIOR HIGH SCHOOL
NSUTA / GHANA 08.2007 - 06.2011
Skills
- Creative coffee presentation
- Punctuality maintenance
- Multitasking proficiency
- Positive attitude under pressure
- Food safety regulations
Affiliations
- DRAWING
Accomplishments
EMPOLYEE OF MONTH
Certification
BASIC FOOD HYGIENE SAFETY CERTIFICATE
References
References available upon request.
Timeline
BARISTA/WAITER
JUMEIRAH LIVING MARINA GATE
06.2022 - 07.2023
RETAIL SALES ASSOCIATE
DRESSBEST UNIFORMS AND COPERATE WEAR
10.2020 - 04.2022
BARISTA
TOPLUM CAFE
01.2020 - 09.2021
WAITER
SOCIETY CAFE DXB
02.2018 - 01.2020
Higher National Diploma - FASHION DESIGN AND TEXTILES STUDY
KUMASI TECHNICAL UNIVERSITY
04.2013 - 06.2016
High School Diploma - VISAUAL ARTS
NSUTAMAN CATHOLIC SENIOR HIGH SCHOOL
08.2007 - 06.2011
Similar Profiles
Soundarya MSoundarya M
Guest Services Executive at Jumeirah Living Marina GateGuest Services Executive at Jumeirah Living Marina Gate
HAZEL E. CONDEHAZEL E. CONDE
Certified Lifeguard at Jumeirah International LLC: Jumeirah Living WTRC, Burj Al Arab and Wadi WaterparkCertified Lifeguard at Jumeirah International LLC: Jumeirah Living WTRC, Burj Al Arab and Wadi Waterpark
ABDUL DHIA-UL-HAQABDUL DHIA-UL-HAQ
Supervisor at Karpaz Gate Marina HotelSupervisor at Karpaz Gate Marina Hotel
Mohammed ShafiMohammed Shafi
Client Care Specialist - Optometry at Yateem OpticianClient Care Specialist - Optometry at Yateem Optician
Muhammad RishinMuhammad Rishin
Team leader, sales operations at Tansheet Al Mubashir Technology LLCTeam leader, sales operations at Tansheet Al Mubashir Technology LLC