EMMANUEL OLAYINKA ADIGUN
Sales promoter
Summary
Friendly and approachable, with exceptional communication and customer service skills, complemented by proven ability to handle transactions and manage stock. Known for creating positive shopping experiences and assisting customers with product information. Eager to contribute to success and growth of [Desired Position] role.
Enthusiastic Sales Assistant with knack for customer engagement and driving sales. Known for creating memorable shopping experiences that lead to repeat business and customer loyalty. Proven talent in upselling, managing inventory, and maintaining visual merchandising standards, contributing to dynamic and profitable retail environment.
Overview
9
9
years of professional experience
Work history
Sales assistant
Before hello
Dubai, United Arab Emirates
2019.03 - 2021.05
- Utilised excellent communication skills to provide detailed product information.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Offered personalised shopping advice to enhance customer experiences.
- Conducted daily inventory checks to manage stock levels accurately.
- Demonstrated products effectively leading to increased sales conversions.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Built strong relationships with regular customers for repeat business.
- Ensured stock replenishment in a timely manner to maintain product availability.
Customer service representative
Nigeria Railway Corporation
Lagos, Nigeria
2012.01 - 2019.03
- Offered technical support, leading to enhanced user experience.
- Developed strong relationships with customers fostering brand loyalty and repeat business.
- Maintained a clean, orderly work environment promoting a conducive atmosphere for both staff and customers.
- Maintained up-to-date knowledge, resulting in effective product promotion.
- Assisted customers in making informed decisions by providing detailed product information.
- Mitigated conflicts by providing timely and effective solutions to disputes raised by customers.
- Participated in team meetings sharing best practices for improving service delivery.
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Facilitated customer loyalty programmes to enhance customer retention.
- Managed high volume of inbound calls for quick resolution of customer issues.
Education
Diploma of Higher Education - Business studies
Polytechnic of ibadan
Ibadan2013-04
GCSEs - O.level
Chesire senior high school
Lagos 2008-09
Skills
- Sales target achievement
- Electronic point-of-sale systems
- Price tagging
- Point of sale expertise
- Strong empathy
- Demonstrations expertise
- Successful up-selling
- Initiative taking
- Digital marketing tools proficiency
- Strategic selling techniques
- Technical product understanding
- Brand awareness promotion
- Promotion implementation
Languages
English
Upper intermediate
B2
Timeline
Sales assistant
Before hello
2019.03 - 2021.05
Customer service representative
Nigeria Railway Corporation
2012.01 - 2019.03
Diploma of Higher Education - Business studies
Polytechnic of ibadan
GCSEs - O.level
Chesire senior high school