EMMANUEL OMURON
Abu Dhabi,UAE
Summary
Customer-focused professional with 7 years of experience in security, hospitality, and facility management. Ensured safety and delivered outstanding guest relations in high-pressure, multicultural environments. Committed to safety protocols and service quality, ready to apply skills in a Cabin Crew role.
Overview
1
1
Language
4
4
years of post-secondary education
8
8
years of professional experience
Work history
Cleaner
Khidmah sole proprietorship
Abu Dhabi, uae
01.2026 - Current
- Maintain exceptional cleanliness and hygiene standards across assigned areas strictly adhering to company health and safety regulations.
- Demonstrate sharp attention to detail and efficiency to ensure all environments are pristine,welcoming and comfortable for clients.
- Manage time effectively to complete demanding cleaning schedules while maintaing a polite and proffesional presence.
- Employed the use of power washers, carpet cleaners and buffers to produce excellent results in large spaces like school halls or offices buildings.
- Promoted good maintenance habits amongst team members through regular training sessions.
Lounge server
Riders lounge,kololo
Kampala, Uganda
01.2025 - 12.2025
- Provided high-end food and beverage service to a diverse clientele,ensuring a welcoming and premium hospitality experience.
- Anticipated guest needs,handled special dietary requests and resolved customer complaints swiftly to maintain high satisfaction.
- Collaborated closely with the kitchen and front of house teams to ensure smooth,efficient operations during peak hours.
Security officer
SGA Security
Kampala, Uganda
09.2018 - 11.2024
- Monitoring access points,conducted safety checks and protected premises to ensure the absolute safety of thousands of visitors daily.
- Acted as a first responder during emergency situations,managing evacuations calmly and administering basic first aid when necessary.
- De-escalated tense situations and resolve conflicts using clear communication and cultural empathy.
Education
UCE Certificate - Professional Disciplines
Highway Integrated Senior Secondary School
Tororo/Uganda 02.2014 - 11.2017
Skills
- Safety & Security:First Aid response,crowd control,risk assessment,emergency evacuation protocols
- Customer Service:Premium hospitality,guest relations,active listening,cultural awareness
- Interpersonal Skills:Calm under pressure,conflict resolution,team collaboration,adaptive communication
Languages
English
Fluent
Timeline
Cleaner
Khidmah sole proprietorship
01.2026 - Current
Lounge server
Riders lounge,kololo
01.2025 - 12.2025
Security officer
SGA Security
09.2018 - 11.2024
UCE Certificate - Professional Disciplines
Highway Integrated Senior Secondary School
02.2014 - 11.2017