Emmanuella Amoani
Dubai
Summary
Dynamic cashier with proven expertise at Precious Comfy Cafeteria, enhancing customer loyalty through exceptional service and effective complaint resolution. Skilled in cash handling and POS systems, I excel in fostering customer relations and mentoring team members, ensuring a seamless shopping experience and driving repeat business.
Overview
5
5
years of professional experience
Work History
Cashier
Precious Comfy Cafeteria
Dubai, UAE
12.2023 - 11.2025
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues
- Managing cash and balancing till
- Providing excellent customer service Scanning items, handling discounts, and processing returns
Cashier
Golden Day Hypermarket
Dubai , UAE
02.2021 - 11.2023
Handling customer payments and issuing receipts
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Providing excellent customer service
- Scanning items, handling discounts, and processing returns
- Used POS system to enter orders, process payments and issue receipts.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Higher National Diploma - Purchasing And Supply
Koforidua Technical University
Eastern Region Ghana 04.2019
Senior High School Certificate - General Arts
Presby Senior High School
Ghana 06.2014
Skills
Customer service
Cash handling
Attention to detail
Basic math skills
Communication
Time management
Point-of-sale (POS) system knowledge
Customer relations
Languages
English
Advanced (C1)
Timeline
Cashier
Precious Comfy Cafeteria
12.2023 - 11.2025
Cashier
Golden Day Hypermarket
02.2021 - 11.2023
Higher National Diploma - Purchasing And Supply
Koforidua Technical University
Senior High School Certificate - General Arts
Presby Senior High School