EMMANUEL LARBI ANKAMAH
DUBAI
Summary
Dynamic and detail-oriented professional with extensive experience at CEVA Logistics Inc. Skilled in order verification, I excel in enhancing team collaboration and process improvements. Proven track record of reducing shipment errors and boosting employee morale through effective communication and training initiatives. Committed to delivering exceptional service and operational efficiency.
Overview
9
9
years of professional experience
Work History
Outbound Warehouse Associate
CEVA Logistics Inc.
12.2024 - Current
- Used correct, safe processes for operating material handling forklifts, pallet jacks and hand trucks.
- Worked professionally with team members and across departments to meet demands of high-volume environment.
- Checked and rechecked orders before packaging and shipping items.
- Entered information into warehouse management system using handheld scanners and computer terminals.
- Prepared packages for shipment using appropriate packing materials to minimize potential damage during transit.
- Facilitated team-oriented environment, leading to higher morale and better collaboration among staff.
- Developed and maintained good working relationships with fellow employees, delivery drivers and vendors.
- Reduced errors in shipments by double-checking orders before loading onto delivery trucks.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Sorted and delivered materials to different work areas and staff.
Team Manager
Movie House Hotel
09.2018 - 12.2023
- Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines.
- Streamlined communication channels for increased efficiency in project execution and decision-making processes.
- Led employee relations through effective communication, coaching, training, and development.
- Improved overall team morale with effective motivational techniques like reward programs, recognition events, and transparent communication practices.
- Championed process improvements within the department by identifying inefficiencies, proposing solutions, and leading change initiatives.
- Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Developed risk management framework to minimize project delays and budget overruns.
- Increased client satisfaction with timely project delivery and consistent updates.
Delivery Associate
Unilever Company
03.2016 - 07.2017
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Collaborated with team members to meet tight deadlines during peak delivery periods.
- Managed last-mile delivery logistics efficiently, ensuring timely completion of daily routes within specified timelines.
- Adapted quickly to changing conditions during inclement weather or unexpected road closures, rerouting effectively while minimizing delays.
- Reduced delivery errors by double-checking orders and verifying addresses prior to departure.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
Education
Bachelor Of Administration - Software Systems
University of Ghana Legon
Ghana 08.2014
Skills
- Forklift operation
- Order verification
- Warehouse management
- Shipping preparation
- Problem solving
- Attention to detail
- Time management
- Effective communication
- Process improvement
- Customer service
- Employee training
- Labeling and tagging
- Warehouse safety
- Loading and unloading
- Order picking
Languages
English
Bilingual or Proficient (C2)
Timeline
Outbound Warehouse Associate
CEVA Logistics Inc.
12.2024 - Current
Team Manager
Movie House Hotel
09.2018 - 12.2023
Delivery Associate
Unilever Company
03.2016 - 07.2017
Bachelor Of Administration - Software Systems
University of Ghana Legon
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