Emy Susan Elias
Dubai
Summary
An aspiring Dental Surgeon Graduate with a completed Masters in Healthcare Management, driven by a personal vision to excel in clinical practice, advocate for patient concerns, and serve the community. Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving.
Overview
2
2
years of professional experience
Work History
Internship Quality Management
M.U.M Hospital
04.2024 - 08.2024
- Was among the team of hospital accreditation programme (NABH)
- Obtained training in incident reporting methodologies with a focus on root cause analysis and correction strategies and implementation of effective solutions to prevent recurrence
- Conducted and presented a survey on the Employment Satisfaction for the employees in the Hospital
- Comprehensive training on indicator analysis, developing proficiency in analyzing key performance indicators (KPIs) to assess hospital performance and inform strategic decision-making processes
Product Specialist
Scorpios International
02.2022 - 03.2024
- Company Overview: Dental Products Distribution
- Learned about product's technical specifications and accurately explained specifications to customers and work team
- Performed quality assurance tests on new or updated products before release
- Analyzed customer feedback to improve product performance
- Led strategic projects
- Analyzed profit and loss statements, implemented cost-saving measures, and optimized pricing strategies, contributing to an overall product profitability
- Dental Products Distribution
Education
Certificate in CPHQ - Healthcare Quality Management, Data Analysis in Healthcare, Patient Safety Principles, Regulatory Compliance
Anexas Europe
09.2024
Certificate of Healthcare Quality Management - Accreditation Standards in Healthcare, Quality Improvement Tools and Technique
Aster Health Academy
08.2024
Certificate in Lean Six Sigma Green Belt - Lean Six Sigma Project in Healthcare
Anexas Europe
08.2024
Masters of Healthcare Management - Australian policies, Mentoring, Reflective practice in healthcare, Human Factors, Quality and Safety in Healthcare, Leadership, Management in healthcare, Applied Research, Financial management in healthcare
Murdoch University
07.2021
Bachelor's in Dental Surgery -
Al Azhar Dental College
Thodupuzha, Kerala04.2019
CBSE XII -
Our Own English High School
04.2011
Skills
- Computer knowledge - MS Office
- Tally - Basics
- Strategic planning
- Critical thinking
- Problem solving
- Patient relationship
- Maintain interpersonal relationship
- Effective communication
Accomplishments
- AEEDC, Was representative at the Nissin Booth
- National IAOMR UG Convention, Presented poster titled diagnosis of oral cancer held at Kozhikode, Kerala
Affiliations
Kerala State Dental Council, 07/01/19, Present, 23439
Languages
English
Malayalam
Basic Arabic
References
Will be available upon request
Projects
Patients perspective in shared decision making- Original Research, 07/01/20, 07/31/21, The project was conducted in a dental setting of Kerala, India. The quantitative project enlightens that shared decision making improves patient satisfaction and treatment compliance.
Timeline
Internship Quality Management
M.U.M Hospital
04.2024 - 08.2024
Product Specialist
Scorpios International
02.2022 - 03.2024
Certificate of Healthcare Quality Management - Accreditation Standards in Healthcare, Quality Improvement Tools and Technique
Aster Health Academy
Certificate in Lean Six Sigma Green Belt - Lean Six Sigma Project in Healthcare
Anexas Europe
Masters of Healthcare Management - Australian policies, Mentoring, Reflective practice in healthcare, Human Factors, Quality and Safety in Healthcare, Leadership, Management in healthcare, Applied Research, Financial management in healthcare
Murdoch University
Bachelor's in Dental Surgery -
Al Azhar Dental College
CBSE XII -
Our Own English High School
Certificate in CPHQ - Healthcare Quality Management, Data Analysis in Healthcare, Patient Safety Principles, Regulatory Compliance
Anexas Europe
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