Eng. Amal Abdulrahim Mohamed
Dubai
Summary
Take a challenging and high-performance-oriented role in strategic management, government performance, excellence programs, data analysis, innovation, and government strategies and policies. Implement the expertise and experience gained by working with the local and federal government in different fields such as strategic management, planning and executing projects, excellence models, process management, future foresight government performance management, and national government strategy implementations. Pursuing a career where I can apply my belief in transformational leadership and foster collaboration and co-creation between the private and public sectors. My goal is to contribute to aligning the UAE with future global trends through innovative and strategic partnerships. Seeking new challenges and learning opportunities that enable me to add value, transfer knowledge, and serve my country with dedication, aiming to have a significant impact in every role I undertake.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Assistant Undersecretary - Support Services Sector
Ministry of climate change and Enviroment
06.2024 - 06.2025
Chief Innovation Officer
Ministry of climate change and Enviroment
06.2024 - 06.2025
Chief Artificainal Intellagnce Officer
Ministry of climate change and Enviroment
06.2024 - 06.2025
Director of Strategy and Future
Ministry of Education
01.2021 - 05.2024
- Leading the formulation and execution of strategic plans (Institutional and sectoral strategies) aimed at enhancing organizational efficiency and aligning with the broader goals of the UAE government, which includes conducting environmental scans, developing and implementing strategies, evaluating outcomes, and identifying opportunities for continuous improvement, all in alignment with the UAE Federal Government directions Guidelines.
- Examples: MOE Strategy & Implementation Plan 2023-2026, MOE Innovation Strategy for Education Sector 2030, Higher Education Strategy 2031, UAE Attaches Strategy 2023-2026, Including sub-strategy for GCC.
- Managing transformational projects in the MOE (M1 Projects), driving innovation and process improvements, collaborating with cross-functional teams, and ensuring compliance with UAE government directions.
- Designing and implementing a comprehensive performance framework for the ministry, incorporating performance metrics and outcome indicators in alignment with the UAE Government's measurement framework and federal government directives.
- Emphasized the rigorous integration of competitiveness measures such as SDG goals and international competitiveness reports.
- Developing and designing national impact measures for the educational sector to achieve 'We are UAE 2030' vision.
- Also, the continuous measurement of 2021 National Agenda KPIS impacts to ensure the sustainability of achievement in education systems.
- Managing the government enablers' performance indicators and projects related to innovation, human resources, finance, and digital transformation for the ministry.
- Review and evaluate operational strategies such as human resources, finance, data management, service, and digital transformation to ensure the strategic alignment between the core business and support functions.
- Coordinating the annual review of the budget planning process in collaboration with the finance and procurement departments to ensure alignment between the budgetary allocations for strategic and operational activities and the strategic goals of the ministry.
- Reviewing and lunching different frameworks, manuals, and methodologies to support building internal capabilities such as talent management, HR policies and guidelines, training guidelines, business continuity, and work environment policies to enhance employees' happiness.
- Developing a future foresight strategy for the education sector with main themes aligned with future trends in education systems worldwide.
- Developing process management, business continuity, and risk management frameworks for the ministry, which include designing more than 300 institutional processes and mapping them in a process management system ARIS.
- Achieving several ISO standards certifications for the ministry, including risk management, business continuity, human resource management, project management, and total quality management.
- Managing and preparing the ministry files for The UAE government excellence award GEM2.0 and Sheikh Khalifa Government Excellence Program.
- Managing and implementing an internal award program, 'The MoE Medals for Individual Excellence.'
- Managing the ministry satisfaction surveys for employees, community, customer services, and partnerships, which includes designing, implementing, and developing annual corrective action plans to improve the satisfaction of MOE stakeholders.
- Participating in local, regional, and international excellence awards such as the School Excellence Award (Arab Bureau of Education for the Gulf states) and Arab Ideas Award.
- Involvement in developing the ministry service management strategy and monitoring service performance measures by implementing action plans to enhance the readiness for the government star rating systems for services.
- Managing the Ministry Corporate Development Committee, which follows up on the progress of CX transformation project, government services evaluations for services, excellence government awards, and other Corporate transformation projects.
- Managing several innovative projects as Deputy Innovation CIO, such as developing the innovation strategy for the ministry, implementing the innovation process and measuring the impact of innovation.
- Involvement in COP28 by leading the data visualization task force.
- Also, the management of the Green Education Retreat was conducted in COP28 to develop the roadmap for green education initiatives on the national level and to ensure the sustainability of the results achieved.
- Involvement in the World Government Summit by launching the first education forum, including sessions, keynotes, and panel discussions.
- Leading the complete construction and execution of a national dialogue on Sustainable Development Goal 4 (SDG 4) for education, which involved extensive research and analysis of relevant United Nations documents and papers.
Advisor to H.E Minister of Education
Ministry of Education
08.2020 - 01.2021
- Manage different projects such as the ministry strategic plans, government policies, excellence, National agenda KPIs, data management, and internal process improvement.
Government Performance Project Manager (Acting Director of the department)
Ministry of Cabinet Affairs & The Future - Prime Minister’s office
08.2015 - 08.2020
- Leading the Performance Management and measurement of more than 10 Federal Government entities and overseeing government enables (HR, Finance, Innovation, and Digital Transformation).
- Establishment of Government Performance Roadmap for THE NEXT 50-YEAR PLAN of the UAE Government.
- The roadmap included initiatives and the timeframe for profound enhancements in multidimensional government sectors.
- Provide expert guidance on industry practices & strategies for multiple sectors: Healthcare & Hospitalization, Oil Energy, Industrial Strategy, Telecommunication Regulatory, Space and Aviation strategy, Land & Marine Transportation, Climate change and environment, Government Data Centre, and Ministry of Justice, with proper alignment with the United Nations Sustainable Development Goals.
- Approve and monitor nine Federal government entities' strategic plans and key performance indicators (Ex. Ministry of Economy, Ministry of Education and Ministry of Infrastructure Development, Ministry of infrastructure development, Universities, Ministry of Climate Change and Environment and other entities that covers major sectors in UAE).
- Develop the new performance management system and platform that assures the consistency of measurement mythologies in the UAE government.
- Involvement in the development of the UAE Agile performance framework in alignment with the recommendations of The Ministerial Development Council to create a more resilient government that adapts to change and anticipates the future.
- Coaching Government Accelerators projects which help in achieving UAE's vision and government directions.
- Reviewing the strategies and performance of organizations on an annual basis and aligning them with the new government directions.
- Reviewing and analyzing international and competitiveness reports.
- Analyzing the financial performance of organizations and, aligning the outcomes performance results and setting recommendations for to improve the outcomes.
- Roles in World Government Summit, which involves project management role and communications with international speakers and participation in some sessions.
- Coordination with National Agenda teams to ensure the achievement of National Agenda KPIs Targets of 2021.
- Reviewing and approving Federal government Entity Strategic KPIs into the UAE Government Performance Management's system (ADAA).
- Managing different assigned projects to develop and improve the performance of federal government entities, including Issuing periodic reports about government entities' achievements and initiatives.
- Participating in creating and developing different dashboards to show important data and indicators.
- Annual review and update depending on the KPIs results and Audit output on the Federal Government Performance System 'ADAA'.
- Government Excellent Model evaluations in terms of government results.
- Participating in Government Events as a project manager, such as World Government Summit, Annual meetings and government accelerators.
- Leading initiatives to support UAE-Uzbekistan Strategic Partnership.
Head of planning and Development office
Dubai Municipality
08.2012 - 07.2015
- Establishing, implementing & auditing 'QMS' Quality Management Systems and their alignment with the criteria of various 'Excellence models' (DGEP/ISO).
- Preparing the department's yearly budget and follow up all the issues related to the project budget with the Finance Department.
- Engineering/ reengineering processes, systems, conducting audits, strategy formulation, strategic/business planning, assure and improve the effectiveness of the processes used to deliver quality services by the whole department.
- Identification, documentation & refinement of key processes & procedures covering both intra and inter- departmental activities-and achieving certification of ISO 9001 & DGEP standards.
- Establishing the department's vision, mission, objectives, and strategies.
- Involvement building the corporate strategic plan and cascading it down to the departmental and individual levels.
- Aligning department's management systems & practices with DGEP 'Excellence model' and participating in making DM a 'world-class' organization. & preparing the organization for the 'DGEP' award.
- Managing the 'internal control' function through an integrated process, quality, governance, strategy, and risk audits- including establishing the audit framework for integrated audits, scoring methodologies and analyses of reports.
- Coordinating and fulfilling the requirements of various support departments such as Corporate Excellence, Human Recourses, Knowledge Department, Partnership Department, Etc.
- Focus on internal & external customer requirements through conducting and analyzing customer satisfaction, supplier satisfaction, and partner satisfaction surveys.
- Manpower planning, Training Planning, Leave Planning Etc.
- Working in the supporting teams for 'DGEP' and Smart Government Awards.
Senior Planning and Development Engineer
Dubai Municipality
02.2011 - 08.2012
- Engineering/ reengineering processes systems, conducting audits, strategy formulation, strategic/business planning, assure and improve the effectiveness of the processes used to deliver quality services by the whole department.
- Coordinating and fulfilling the requirements of various support departments such as Corporate Excellence, Human Recourses, Knowledge Department, Partnership Department, Etc.
- Produce progress reports of all the projects and identify the reasons for delays.
- Collect the data from different sections.
- Preparing the department's yearly budget and following up on all the issues related to the project budget with the Finance Department.
- Reviewing contracts and approving construction materials.
Electrical Engineer
Dubai Municipality
09.2008 - 02.2011
- Reporting the progress of the section projects weekly and monthly.
- Reviewing contracts and approving for construction materials.
- Attending progress and technical meetings for all projects in the department.
- Managing projects with a lead engineer.
Electrical Engineering training program
British Petroleum (BP)
06.2006 - 07.2006
Education
Public sector Innovation Diploma -
10.2023 - 03.2024
PhD Candidate - Business Management (strategies and organization agility)
01.2022 - 01.2025
Artificial Intelligence Diploma - undefined
Oxford University
Master of Engineering Management - undefined
University of Wollongong in Dubai
Bachelor of Science - Electrical Engineering
American University of Sharjah (AUS)
Skills
- TARGET DRIVEN
- DATA-DRIVEN
- DATA ANALYSIS
- TALENT ACQUISITION
- STAKEHOLDER MANAGEMENT
- SITUATIONAL AWARENESS
- PROBLEM-SOLVING
- CUSTOMER-FOCUSED
- COMMUNICATION SKILLS
- PROCESS IMPROVEMENT & EFFICIENCY
- LEADING NATIONAL PROGRAMS
- DEAD-LINE ORIENTED
- SELF-MOTIVATED
- AGILITY AND RESILIENCE
Certification
- Certified EFQM, DQA, DGEP, GEM2.0
- Certified Process Improvement: Auditor
- Certified Lead Auditor (ISO 9001:2015)
- Certified Lead Implementer (ISO 9001:2015)
- Certified Project Management Professional, Course (PMP)
- AI and Data Management
- Government Accelerators
- International Business
- Strategic Planning and Future Foresight
- Change Management
- Value Engineering
- Project Management
- Identifying Key Performance Indicator
- Performance Management and Performance Appraisal
- MS Project
- Building Effective Teams
- Creativity and Innovation
- Risk Management
- Negotiation Skills
- Agile Project Management
Personal Information
Nationality: Emirati
Custom
Available upon request
Timeline
Assistant Undersecretary - Support Services Sector
Ministry of climate change and Enviroment
06.2024 - 06.2025
Chief Innovation Officer
Ministry of climate change and Enviroment
06.2024 - 06.2025
Chief Artificainal Intellagnce Officer
Ministry of climate change and Enviroment
06.2024 - 06.2025
Public sector Innovation Diploma -
10.2023 - 03.2024
PhD Candidate - Business Management (strategies and organization agility)
01.2022 - 01.2025
Director of Strategy and Future
Ministry of Education
01.2021 - 05.2024
Advisor to H.E Minister of Education
Ministry of Education
08.2020 - 01.2021
Government Performance Project Manager (Acting Director of the department)
Ministry of Cabinet Affairs & The Future - Prime Minister’s office
08.2015 - 08.2020
Head of planning and Development office
Dubai Municipality
08.2012 - 07.2015
Senior Planning and Development Engineer
Dubai Municipality
02.2011 - 08.2012
Electrical Engineer
Dubai Municipality
09.2008 - 02.2011
Electrical Engineering training program
British Petroleum (BP)
06.2006 - 07.2006
Artificial Intelligence Diploma - undefined
Oxford University
Master of Engineering Management - undefined
University of Wollongong in Dubai
Bachelor of Science - Electrical Engineering
American University of Sharjah (AUS)
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